Systems and Methods for Wireless Monitoring of Pool Pumps Based on Geographic Location

ABSTRACT

Embodiments of the invention provide a system for adapting a pool pump for wireless communication. In some embodiments, a system for adapting a pool pump with a serial communication port for communication with a user via a remote server, an internet connection, and internet enabled device is provided, the system comprising: a wireless gateway device connected to a router; and a wireless adapter connected to the serial communication port, comprising: a gateway node; a transceiver; and a processor programmed to: establish a wireless connection with the wireless gateway; receive a first message from the pool pump; cause the gateway node to modify the first message; cause the first modified message to be transmitted to the remote server via the wireless gateway; receive a second message from the remote server; modify the second message for output to the pool pump; and transmit the second modified message to the pool pump.

CROSS-REFERENCE TO RELATED APPLICATIONS

The present application claims priority to U.S. Utility patentapplication Ser. No. 15/380,628, filed Dec. 15, 2016, and U.S.Provisional Application Ser. No. 62/267,830, filed Dec. 15, 2015, bothof which are hereby incorporated by reference in their entirety for allpurposes.

BACKGROUND

Multiple devices are used in modern homes to perform a multitude oftasks, including water pumping for homes and pools, as well as devicesrelated to pool or spa maintenance, or heating or freeze protection.These devices operate throughout the day, even when a homeowner is away.Accordingly, when these devices experience a failure or fault, theresults can be devastating for the homeowner.

For example, many homes have basements which require the use of sumppumps to prevent flooding. Basement flooding can cause substantialdamage and result in substantial costs to the homeowner. Often, multiplesump pumps are used in a household basement to ensure that flooding doesnot occur. Additionally, the sump pumps are connected to a backup powersystem, such as a battery backup unit. When power is lost to the home,the battery backup unit can automatically energize the sump pump toprevent water from flooding the basement. However, battery backup unitscan only operate the sump pumps for a limited amount of time (i.e.,until the battery has insufficient charge to continue to power the sumppump). If a homeowner is not home, the battery backup unit can continueto run while the power is out, until the battery is exhausted. Further,even if power is restored to the home, circuits may need to be reset toprovide primary power to the sump pump. If the circuit is not reset, thebattery backup system can again run until the battery is exhausted.Without notification that the sump pump is being run off of the batterybackup system, a homeowner is unable to take actions to ensure that thesump pump remains operational, such as by providing a fully chargedbattery or resetting the home electrical circuits.

In another example, some homes can rely on well water for the primarywater source for the home. This can include drinking and cooking water,as well as water for showers, baths, toilets, and even heat. Thus, aloss of water can be devastating to a number of residential systems.Homes that rely on well water often employ pump control systems tocontrol the pumping of the water from the well to the home. For example,a homeowner may use an IntelliDrive® continuous water pressure systemfrom Sta-Rite by Pentair. Again, if the homeowner is away when the waterpumping system experiences a fault, such as loss of power, loss of flow,loss of pressure, etc., no action may be taken until the homeownerreturns home to discover the problem. In cold environments, this canresult in frozen or burst pipes, or if the water is used for the HVACsystem, overheating or component burnout can occur. Further, if thethere is a problem in the plumbing that is causing a loss of pressure orflow through the pump, the pump may be damaged if proper flow cannot beachieved.

Further, where a home relies solely on a well for its water supply, anyloss of water to the home can be a nuisance, with the potential to causesubstantial disruption to the household. These disruptions can oftenrequire a homeowner to contact the proper service provider and schedulean appointment for a service technician to come to evaluate the problem.Often, the technician will have to schedule a follow-up time to comeback to fix the problem after it is diagnosed. This can result inunnecessary delays and inconvenience to the homeowner, includingpotential costs associated with not having water, such as temporaryrelocation.

Additionally, some homeowners have pools or spas on their property.Pools and spas can require a constant flow of water to ensure bothclarity and sanitation of the pool or spa. To ensure proper flow andturnover through a filter is achieved, many homeowners use pool pumpcontrollers, such as an IntelliFlow® pool pump and onboard controllerfrom Pentair. These pool controllers can provide status information, aswell as possible maintenance information to the homeowner, if thehomeowner interfaces with the pool controller. However, homeowners maynot check the status of the pump controller until a problem hasoccurred. Or, if the homeowners are away, a fault in the pool pumpingsystem can cause the pool or spa to fill with algae and other debris ifthe pumping system is not returned to operation quickly.

Further, even if a homeowner is quickly able to recognize that the poolpumping system is not operating correctly, the homeowner must schedule aservice technician to come and evaluate the problem. As discussed above,this can cause delays in correcting or fixing the problem as thetechnician may need to schedule a second appointment to fix the problem,which may be further delayed due to delivery times of necessaryreplacement parts.

Pools and spas can also have other operational components, such aschemical dispensers, chlorinators, heaters, and pH controllers. It canbe critical to verify operation of these components, especially if theyare relied upon to keep a pool or spa clean and sanitary while thehomeowners are away from the home for any period of time. Also, delaysin fixing the components can require additional work and/or cost on thepart of the homeowner to properly maintain their pool and/or spa.

Finally, some homeowners can have additional heating located throughoutthe home, for example in the floors, to supplement the HVAC system.Further, some homeowners may have heating devices on the exterior of thehome, such as on the roof or gutters, to prevent ice from accumulatingon those exterior portions of the house. These heaters, along withcorresponding interior heaters, such as those used on pipes, can becritical to homeowners located in colder climates. For example, ice orsnow buildup on a roof or in residential gutters can result in damage tothe home. Additionally, ice buildup in gutters can result in clogs(e.g., ice dams) which could cause flooding either around the home or inthe walls of the home itself. This damage can be even more substantialwhen a homeowner is unaware that the malfunction has occurred.Furthermore, delays associated with scheduling a service technician toevaluate the problem, including potential delays associated withordering the necessary replacement parts can result in increased risk oradditional damage, as well as further inconvenience for the homeowner.

SUMMARY

The subject matter disclosed herein relates generally to wirelesscommunication adaptors for use with residential devices such asresidential pumps, pump controllers, heating systems, and poolaccessories, as well as other residential devices.

In accordance with some embodiments of the disclosed subject matter, asystem for adapting a residential device with a serial communicationport for wireless communication with a user via a remote server, aninternet connection, and an internet enabled device is provided, thesystem comprising: a wireless gateway device connected to a router; anda wireless adapter connected to the serial communication port of theresidential device, the wireless adapter comprising: a gateway node; atransceiver; and a processor that is programmed to: establish a wirelessconnection with the wireless gateway device using the transceiver;receive a first message from the residential device; cause the gatewaynode to modify the first message for transmission to the remote serverover a wide area network; cause, using the transceiver, the firstmodified message to be transmitted to the remote server via the wirelessgateway device using the transceiver; receive, using the transceiver, asecond message from the remote server via the wireless gateway deviceand the gateway node; modifying the second message for output to theresidential device using the serial communication port; and transmittingthe second modified message to the residential device using the serialcommunication port.

DESCRIPTION OF THE DRAWINGS

FIG. 1 is a block diagram of a residential control system using awireless gateway device according to one embodiment of the invention;

FIG. 2 is a flow chart illustrating a method for providing analytic datato a central repository;

FIG. 3 is a block diagram of a wireless adapter;

FIG. 4 is a flow chart for a process for establishing an initialconnection between a wireless adapter and a wireless gateway accordingto one embodiment of the invention;

FIG. 5 is a flow chart for a process for reading data received from awireless gateway;

FIG. 6 is a flow chart for an initialization process for a wirelessgateway;

FIG. 7 is a flow chart for a state process for processing data in awireless adapter;

FIG. 8 is a flow chart of a process for alerting a user when there is aloss of communication;

FIG. 9 is a block diagram of a battery backup sump pump communicationsystem;

FIG. 10 is a flow chart for a battery backup sump pump activation alertprocess;

FIG. 11 is a flow chart for monitoring and control process for a batterybackup sump pump control system;

FIG. 12 is a flow chart for service provider alert process;

FIG. 13 is a flow chart for preventative maintenance process;

FIG. 14 is a block diagram of a variable frequency pump control system;

FIG. 15 is a flow chart of a parameter update process for a variablefrequency pump control system;

FIG. 16 is a flow chart of a monitoring and control process for avariable speed pump controller;

FIG. 17 is a flow chart of a user requested parameter update process fora variable speed pump controller;

FIG. 18 is a flow chart of a service provider alert process for avariable speed pump controller;

FIG. 19 is a flow chart of a preventative maintenance process for avariable speed pump controller;

FIG. 20 is a flow chart of a remote parameter modification process for avariable speed pump controller;

FIG. 21 is a flow chart of a remote control process for a variable speedpump controller;

FIG. 22 is a block diagram of a variable frequency pool pump controlsystem;

FIG. 23 is a flow chart of a parameter update process for a variablefrequency pool pump control system;

FIG. 24 is a flow chart of a monitoring and control process for avariable speed pool pump control system;

FIG. 25 is a flow chart of a user requested parameter update process fora variable speed pool pump control system;

FIG. 26 is a flow chart of a service provider alert process for avariable speed pool pump control system;

FIG. 27 is a flow chart of a preventative maintenance process for avariable speed pool pump control system;

FIG. 28 is a flow chart of a remote parameter modification process for avariable speed pool pump control system;

FIG. 29 is a flow chart of a remote control process for a variable speedpool pump control system;

FIG. 30 is a flow chart of a remote mode control process for a variablespeed pool pump control system;

FIG. 31 is a block diagram of an exemplary automated aquatic devicecontrol system;

FIG. 32 is a flow chart of a remote parameter display process for anautomated aquatic device control system;

FIG. 33 is a flow chart of a user requested parameter update process foran automated aquatic device control system;

FIG. 34 is a flow chart of a remote fault warning process for anautomated aquatic device control system;

FIG. 35 is a flow chart of a remote parameter modification process foran automated aquatic device control system;

FIG. 36 is a flow chart of a remote control process for an automatedaquatic device control system;

FIG. 37 is a flow chart of a service provider alert process for anautomated aquatic device control system according to one embodiment ofthe invention;

FIG. 38 is a block diagram of an automated chemical dispersal controlsystem;

FIG. 39 is a flow chart of a user requested parameter update process foran automated chemical dispersal control system;

FIG. 40 is a flow chart of a remote parameter modification process foran automated chemical dispersal control system;

FIG. 41 is a flow chart of a remote chemical ordering process for anautomated chemical dispersal control system;

FIG. 42 is a block diagram of a residential heating device controlsystem;

FIG. 43 is a flow chart of a parameter update process for a residentialheating device control system;

FIG. 44 is a flow chart of a monitoring and control process for anautomated residential heating device control system;

FIG. 45 is a flow chart of a user requested parameter update process foran automated residential heating device control system;

FIG. 46 is a flow chart of a service provider alert process for anautomated residential heating device control system; and

FIG. 47 is a flow chart of a preventative maintenance process for anautomated residential heating device control system.

DETAILED DESCRIPTION

Before any embodiments of the invention are explained in detail, it isto be understood that the invention is not limited in its application tothe details of construction and the arrangement of components set forthin the following description or illustrated in the following drawings.The invention is capable of other embodiments and of being practiced orof being carried out in various ways. Also, it is to be understood thatthe phraseology and terminology used herein is for the purpose ofdescription and should not be regarded as limiting. The use of“including,” “comprising,” or “having” and variations thereof herein ismeant to encompass the items listed thereafter and equivalents thereofas well as additional items. Unless specified or limited otherwise, theterms “mounted,” “connected,” “supported,” and “coupled” and variationsthereof are used broadly and encompass both direct and indirectmountings, connections, supports, and couplings. Further, “connected”and “coupled” are not restricted to physical or mechanical connectionsor couplings.

The following discussion is presented to enable a person skilled in theart to make and use embodiments of the invention. Various modificationsto the illustrated embodiments will be readily apparent to those skilledin the art, and the generic principles herein can be applied to otherembodiments and applications without departing from embodiments of theinvention. Thus, embodiments of the invention are not intended to belimited to embodiments shown, but are to be accorded the widest scopeconsistent with the principles and features disclosed herein. Thefollowing detailed description is to be read with reference to thefigures, in which like elements in different figures have like referencenumerals. Skilled artisans will recognize the examples provided hereinhave many useful alternatives and fall within the scope of embodimentsof the invention.

Additionally, while the following discussion may describe featuresassociated specific devices, it is understood that additional devicesand or features can be used with the described systems and methods, andthat the discussed devices and features are used to provide examples ofpossible embodiments, without being limited.

FIG. 1 illustrates a wireless monitoring and control system 100 forcommunicating with a residential device 102. The residential device 102can be any residential device having a communication port, for examplesump pump controllers, residential water pump controllers, pool pumpcontrollers, automated pool controllers, heat trace controllers, floorheating controllers, and other residential devices. Specific examples ofresidential devices can include the Battery Backup (“BBU”) Sump Pumpcontroller from Sta-Rite, as well as IntelliDrive®, IntelliFlow®, andDriverConnect® controllers from Pentair. However, other brands and typesof residential devices 102 can be used with the described monitoring andcontrol system 100. In one example, residential devices can include allPentair® branded residential products or those residential products fromsubsidiaries of Pentair. Other residential devices 102 can includeirrigation pump variable frequency drives and driver controllers, waterdetectors, level sensors, Penduino® based controllers, universal datacollection and components control platforms, etc.

The residential device 102 can have a communication port fortransmitting data over a communication line 104. In one embodiment, theresidential device 102 can transmit data using a serial RS-485communication protocol. However, alternative communication protocols,including but not limited to, MODBUS, CAN, DeviceNet, ControlNet,Ethernet TCP/IP, RS-232, Universal Serial Bus (USB), Firewire, or otherknown communication protocol as applicable. The communication line 104can provide the transmitted data to a wireless adapter 106. The wirelessadapter 106 can provide a communication interface between theresidential device 102 and a router/modem 108 via a wireless gatewayreceiver 110.

The wireless adapter 106 can communicate with the router/modem 108 usingthe wireless gateway receiver 110. In one embodiment, a link to thewireless gateway link 110 can be a wireless connection 116, such as anRF connection. In one embodiment, the wireless adapter 106 cancommunicate to the wireless gateway receiver 110 using a 900 MHzconnection. Alternatively, the wireless adapter 106 can communicate withthe wireless gateway receiver 110 using other wireless communicationprotocols, such as Wi-FI (802.11x), Bluetooth, Cellular RF (3G, 4G, LTE,etc.), Zigbee Pro, ENOCEAN, WIBUTLER, AFRISO or other suitable wirelesscommunication protocols. In one embodiment, the wireless gatewayreceiver 110 can be a dedicated device for communicating with thewireless adapter 106. Alternatively, the wireless receiver device 110can be capable of communicating with multiple wireless adapters. Thewireless gateway receiver 110 can communicate with the router/modem 108using a wired connection. For example, the wireless gateway receiver 110can communicate with the router/modem 108 using a standard Ethernet(TCP/IP) wired connection.

The router/modem 108 can be a standard, off-the-shelf router and/ormodem used for connecting to the Internet. The router/modem 108 canreceive the data from the wireless adapter 106 via the wireless gatewayreceiver 110 and then provide the data to a cloud based server 112 viathe Internet. The cloud based server 112 can store the data for lateraccess. In one embodiment, the cloud based server 112 can store thereceived data in a location associated with the residential device 102.Alternatively, the cloud based server 112 can store the data in alocation associated with a given user account associated with theresidential device.

A user can access the data stored in the cloud based server 112 using auser device 114. The user device 114 can be any device capable ofconnecting with the Internet. In one embodiment, the user device 114 isa portable device such as a smartphone (iPhone, Android, WindowsMobile), or a tablet computer (iPad, Microsoft Surface, Amazon Fire,Android, etc.). In one embodiment, a user can install an application ontheir smartphone or tablet computer allowing them to access the useraccount associated with the user. Furthermore, the user device 114 canbe a computer such as a Windows® based PC or a Mac® computer, althoughother types of personal computers can also be used. Further, as the useraccount is located on the cloud based server 112, the user can accesstheir user account from multiple user devices 114, as needed.

A user can set up a user account when the user registers the residentialdevice 102. In some embodiments, a user may have multiple residentialdevices associated with a given user account. In one embodiment, theuser account can provide access to information stored in the cloud basedserver 112. A user account can contain information about the user, suchas contact information (address, e-mail, phone number, etc.), a list ofresidential devices associated with the user account, maintenanceinformation, secondary contact information, etc. To register theresidential device 102, the user can enter information about theresidential device 102, such as model numbers, serial numbers, locationpurchased (online, distributor, big box store, etc.), installerinformation, etc.

The information provided when registering the residential device 102 canbe used to provide analytic information to a distributor and or serviceprovider, as well as the manufacturer of the residential device 102. Theprovided information can be accessed by customer support personnel,allowing faster and more accurate diagnosis of a given problem, and/ordispatch of replacement parts and/or service personnel.

FIG. 2 shows a process of providing information to a central repositoryfor analysis. In process block 150 a user can access their user account.At process block 152, the user can enter data about a residential device102. In one embodiment, the product data can include information such asthe model number, serial number, sizing (HP, kW, voltage rating, etc.),and/or options or accessories installed on the residential device 102.Further, the product data can include purchase information, such aspurchase location (distributor, store, previous owner, etc.), price,date of sale, salesperson(s), and/or warranty information. The productdata can also include installation/application data. For example, theproduct data can include installation location data, loading data,network/IP addresses for networked devices, interfaces to otherresidential devices, parameter settings, etc. In one embodiment, theinformation able to be input by the user can be limited by the type ofresidential device. Once the user has entered all of the relevant data,the product data can be stored in a cloud based server at process block154. Storing the data in a cloud based server can allow a user to accessthe product data from any internet connected device.

Once the data is stored in the cloud based server, the data can then betransmitted to a manufacturer's database at process block 156. Themanufacturer's database can be a database maintained by the manufacturerof the residential device. Alternatively, the manufacture's databasecould be a database associated with an Original Equipment Manufacturer(“OEM”), a distributor, an outside marketing firm, etc. In oneembodiment, both the product data and data associated with the user canbe transmitted to the manufacturer's database. At process block 158, aproduct profile can be created. The product profile can associate theproduct data with information about the user. Additionally, the productdata can be used to provide analytic data to the manufacturer. Theanalytic data can allow the manufacturer to monitor sales. For example,the analytic data can allow the manufacturer to track sales data withregards to distributors, stores, online sales, and re-sales, as well astracking sales data by location/region, customer demographic, etc.Additionally, the product profile can be used to provide accurate andprompt customer service by providing detailed information about theinstallation of the product to a customer servertechnician/professional. In addition to providing installation data, theproduct profile can allow the customer service technician/professionalto see distributor, warranty, and geographic location information forthe residential device. This can allow the technician/professional toquickly determine how to send service personnel, if required.Additionally, the technician/professional can check replacement partinventory at the local distributor and arrange for parts to be quicklyrouted to the proper distributor to reduce delays in repairing theresidential device.

FIG. 3 illustrates a system view of a wireless adapter 300. The wirelessadapter 300 can be connected to a residential device 302. Theresidential device 302 can communicate via communication line 304. Inone embodiment, communication line 304 is a RS-485 communication line.Alternatively, communication line 304 can be a CAN based communicationline, a MODBUS, a DeviceNet communication line, a ControlNetcommunication line, an Ethernet TCP/IP communication line, a USBcommunication line, a serial (e.g., RS-232) communication line, oranother suitable communication line. The wireless adapter 300 caninclude a processor 306, a memory device 308, a power supply 310, agateway node 312, and a transceiver 314.

The processor 306 can receive data from the residential device 302 viathe communication line 304. Alternatively, the processor 306 cantransmit data to the residential device 302 via the communication line304. The processor 306 can be an Intel® based processor. Alternatively,the processor can be a programmable logic device (“PLD”), an ApplicationSpecific Integrated Circuit (“ASIC”), a PIC controller, or anothersuitable processing device. The processor 306 can be in communicationwith the memory device 308. The memory device 308 can be anon-transitory storage medium such as a RAM or ROM type memory.Alternatively, the memory device can be a solid state drive (“SSD”).

The power supply 310 can be in electronic communication with theprocessor 306, the memory 308, and the gateway node 312. In oneembodiment, a single power supply 310 can supply power to the processor306, the memory device 308, and the gateway node 312. Alternatively,multiple power supplies 310 may be required to achieve multiple voltageand/or power levels. In one embodiment, the power supply 310 can be a5V, 300 mA power supply. In some examples, the power supply 310 can beinternal to the wireless adapter 300. Alternatively, the power supply310 can be external to the wireless adapter, such as a “wall wart” typepower supply. Further, a combination of internal and external powersupplies 310 can be used where multiple voltage levels are required.

The gateway node 312 can be in communication with the processor 306. Inone embodiment, the processor 306 can convert the data received from theresidential device 302 into a format readable by the gateway node 312.Further, the processor 306 can translate data received by the gatewaynode 312 into data readable by the residential device 302. In oneembodiment, the gateway node 312 can be a U17-2018 from Arrayent. Thegateway node 312 can translate data received from the processor 306 fortransmission to the Internet. In one embodiment, the gateway node 312can translate the data into a data packet for transmission to a wirelessgateway receiver over a wireless connection, such as a 900 MHz wirelessconnection. Further, the gateway node 312 can translate the data fortransmission into data packets for Wi-Fi, ZigBee, or Z-Wave local areanetworks. Once the gateway node 312 has translated the data as required,the gateway node can transmit the data via transceiver 314. In oneembodiment, the transceiver 314 is a wireless RF transceiver fortransmitting and receiving data using an RF signal. For example, thetransceiver 314 can transmit or receive using a 900 MHz RF signal. Inother embodiments, the transceiver 314 can transmit and receive usingother wireless protocols such as Wi-Fi, ZigBee, Z-Wave, Bluetooth orcellular (3G, 4G, LTE, etc.). Alternatively, the transceiver 314 can bea wired transceiver, such as for communicating over an Ethernet cable.In one embodiment, the gateway node 312 can transmit data to a cloudbased server via the transceiver 314. For example, the transceiver canbe used to communicate with a wireless gateway receiver (e.g., wirelessgateway receiver 110), which can access the cloud based server via theInternet. Further, the transceiver 314 can also be a receiver forreceiving data. For example, the transceiver can receive data from thecloud based server via a wireless gateway receiver (e.g., the wirelessgateway receiver 110). The gateway node 312 can translate data receivedfrom the transceiver 314 into a format readable by the processor 306.

FIG. 4 illustrates a process 400 for establishing an initial connectionbetween the wireless adapter 106 and the wireless gateway receiver 110.At process block 402, power can be applied to the wireless adapter 106.After power is applied, the wireless adapter 106 can perform aninitialization process at process block 404. After the initializationprocess is complete, the wireless adapter 106 can attempt to connect tothe wireless gateway 110 at process block 406. In one embodiment,proprietary communication protocols can be used to establish connectionbetween the wireless adapter 106 and the wireless gateway 110, such asthose from Arrayent. The process 400 can determine if a connection isestablished between the wireless adapter 106 and the gateway receiver110 at process block 408. If the connection is not established atprocess block 408, the wireless adapter 106 can return to process block406 to again attempt to connect to the wireless gateway 110 at processblock 406. In one embodiment, the wireless adapter 106 can attempt toestablish a connection to the wireless gateway 110 for a predeterminednumber of attempts. For example, the wireless adapter 106 can attempt toestablish a connection to the wireless gateway 110 five times in a rowbefore initiating a fault. Alternatively, the wireless adapter 106 mayattempt to establish a connection with the wireless gateway 110 for apredetermined period of time. In one embodiment, the predeterminedperiod of time can be about one minute. If the wireless adapter 106 isunable to establish a connection to the wireless gateway 110 within thepredetermined period of time, the wireless adapter 106 can initiate afault. In one example, the wireless adapter 106 can attempt to establisha connection to the wireless gateway 110 after a predetermined period oftime after a connection fault is initiated. In one embodiment, thepredetermined period of time can be one minute.

If the connection is established at process block 408, the wirelessadapter 106 can wait to receive an interrupt from the wireless gateway110 at process block 410. At process block 412, the wireless adapter 106can determine if the wait for the interrupt from the wireless gateway110 has exceeded a predetermined period of time. In one example thepredetermined period of time can be 100 ms. If the wireless adapter 106has not received the interrupt from the wireless gateway 110 before theexpiration of the predetermined period of time, the wireless adapter 106can continue to wait for the interrupt at process block 410. If thewireless adapter 106 has not received the interrupt by the expiration ofthe predetermined period of time, the wireless adapter 106 can return toprocess block 406 to attempt to connect to the wireless gateway 110.

Once the interrupt is received at process block 410, the wirelessadapter 106 can determine if this is the first time a connection hasbeen established with the gateway receiver 110 at process block 414. Inone embodiment, the wireless adapter 106 can determine if it is thefirst connection to the wireless gateway 110 by accessing a memorydevice to determine if any flags have been set indicating a previousconnection to the wireless gateway 110. Alternatively, other datapresent in the memory device may be able to be accessed by wirelessadapter 106 to determine if a previous connection had been made to thewireless gateway 110. If the wireless adapter 106 determines that thisis the first connection to wireless gateway 110 at process block 414,the wireless adapter 106 can send all parameters associated with theresidential device 302 to the wireless gateway 110, which the wirelessgateway 110 can then transmit to the cloud based server 112 at processblock 416. If the wireless adapter 106 determines that this is not thefirst established connection with the wireless gateway 110, the initialconnection process 400 is completed at process block 418.

FIG. 5 illustrates a process for reading data from the wireless gateway110. At process block 502, the wireless adapter 106 can receive amessage from the wireless gateway 110. In one embodiment, the messagecan be encoded as a data frame readable by the wireless adapter 106. Atprocess block 504, the wireless adapter 106 can read the receivedmessage. The wireless adapter 106, upon reading the received message,can further determine what type of message was received. In someembodiments, the wireless adapter 106 can determine if a correctchecksum was contained within the received message. If the checksum isincorrect, the wireless adapter 106 can disregard the received message.Example message types can include a response message, a connectionstatus message, and a single attribute message. While response,connection status, and single attribute messages are discussed below,other suitable message types are available as well. If the message is aresponse message, the wireless adapter 106 can read the response messageat process block 506. A response message can be used by a low-levelcommunication handler of the wireless adapter 106 to acknowledge thatthe wireless gateway 110 received a message. At process block 508, thewireless adapter 106 can evaluate if there is additional data requiredto be sent to the wireless gateway 110. If no more data is required tobe sent to the wireless gateway 110, the process can end. If more datais required to be sent, a transmit interrupt in the wireless adapter 106can be enabled, allowing a further data packet to be sent to thewireless gateway 110.

If the message is determined to be a connection status, the wirelessadapter 106 can read the connection status message at process block 512.A connection status message can allow the wireless adapter to determineif there is a connection problem with the wireless gateway 110. Forexample, if the wireless gateway 110 loses the connection to the cloudbased server 112, the wireless gateway 110 can relay that message to thewireless adapter 106. If there is a connection status problem, such aslost communication, the wireless adapter can set a flag at process block514. In some embodiments, the wireless adapter 106 may have an indicatorto provide notice to a user that there is a communication issue. Forexample, the wireless adapter 106 may have an LED which can be activatedto alert a user to the status of the connection to the cloud basedserver 112. For example, the LED can be activated when the connection tothe cloud based server 112 is established. As another example, the LEDcan be activated when the connection to the cloud based server 112cannot be established (and/or has become disconnected). As yet anotherexample, a first LED (e.g., a yellow LED) can be activated when thewireless adapter is attempting to establish the connection to the cloudbased server 112, a second LED (e.g., a green LED) can be activated whenthe connection to the cloud based server 112 is established, and a thirdLED (e.g., a red LED) can be activated when the connection to the cloudbased server 112 cannot be established or has become disconnected. Asanother example, the LED can be activated using different patterns toindicate a status (e.g., blinking can indicate an attempt to establish aconnection, continuous activation can indicate that a connection hasbeen established, etc.). In one embodiment, setting the flag at processblock 514 can activate the indicator on the wireless adapter 106.

If the message is determined to be a single attribute message, thewireless adapter 106 can read the connection status message at processblock 516. A single attribute message can be used to give commands tothe wireless adapter 106, which can then be passed to the residentialdevice 102. Commands can include updating a firmware of the wirelessadapter 106 or residential device 102, operational commands (start,stop, etc.), requests for data/parameters, etc. Once the singleattribute message is read at process block 516, the command within thesingle attribute message can be obeyed at process block 518.

FIG. 6 illustrates an initialization process 600 for the wirelessgateway 110. In one embodiment, the initialization process 600 in FIG. 6is a detailed view of the initialization process 404 illustrated in FIG.4. However, the initialization process 404 can use other methodologiesor processes and is not limited to the example of FIG. 6. Returning toFIG. 6, the initialization process 600 can be initiated at process block602. The initialization process 600 can then setup the wireless adapter106 at process block 604. The wireless adapter 106 can include theprocessor 306, the memory device 308, and the power supply 310 as shownin FIG. 3. However, the wireless adapter 106 can include more or fewercomponents than those shown in FIG. 3, as discussed above.

After the controller hardware has been set up at process block 604, theinitialization process 600 can proceed to process block 606 and hold thewireless gateway 110 in a reset state. Once the wireless gateway 110 isin the reset state, the initialization process 600 can enable interruptsin the wireless gateway 110 at process block 608. Once the interruptshave been enabled, the initialization process 600 can proceed to releasethe wireless gateway 110 from reset at process block 610.

FIG. 7 illustrates a steady state process 700 for processing data in thewireless adapter 106. At process block 702, the wireless adapter 106 canwait for an interrupt. In one embodiment, the interrupt can be triggeredwhen the wireless adapter 106 receives a message. Further, the interruptcan be triggered when the wireless adapter 106 receives a polling signalfrom the residential device 102. At process block 704, the wirelessadapter 106 can perform a system tick. In one embodiment, the systemtick can be one or more timing periods associated with transmittingand/or receiving messages from the wireless adapter 106 and/or thewireless gateway 110. At process block 706, the wireless adapter 106 canuse a 100 millisecond tick to query the residential device 102. In someembodiments, a tick of more than 100 milliseconds or less than 100milliseconds can be used. The wireless adapter 106 can transmit a tickat 100 millisecond intervals in perpetuity to request parameters valuesfrom the residential device 102. At process block 708, the wirelessadapter can query the residential device 102 to request a parameter atthe expiration of the 100 millisecond tick. In some embodiments, thewireless adapter 106 can request a single parameter value for every 100millisecond tick. Further, the wireless adapter 106 can then cyclethrough multiple parameters, each being request individually at 100millisecond intervals. After all parameters have been requested, thewireless adapter can start the cycle from the beginning, in perpetuity.

Returning now to process block 704, the wireless adapter can perform asystem tick. The system tick can be a pre-set value designed into thewireless adapter. Alternatively, a user can set the system tickinterval. After the system tick has completed, the wireless adapter canready any data frames received from the wireless gateway 110 at processblock 710. At process block 712, the wireless adapter 106 can store anyreceived data responses from the residential device 102 in a masterparameter table. At process block 714, the wireless adapter 106 candetermine if there are any queued data frames to be transmitted to thewireless gateway 110. For example, if the wireless gateway 110 requestsparameters from the residential device, the response can be queuedwithin the wireless adapter 106 for later transmission. If the wirelessadapter determines that there is a queued data frame to be transmittedto the wireless gateway 110 at process block 714, the wireless adapter106 can enable the wireless gateway transmission interrupt, which canallow the wireless adapter 106 to transmit data to the wireless gateway110 at process block 716.

At process block 718, the wireless adapter 106 can determine if data wasreceived from the residential device 102. The data received from theresidential device 102 can then be stored into a read buffer at processblock 720. After the data is stored in the read buffer, the wirelessadapter 106 can set a flag to indicate that data was received from theresidential device 102 at process block 722.

At process block 724, the wireless adapter 106 can determine if data wasreceived from the wireless gateway 110. The data received from thewireless gateway 110 can then be stored into a read buffer at processblock 726. After the data is stored in the read buffer, the wirelessadapter 106 can set a flag to indicate that the data was received fromthe wireless gateway 110 at process block 728.

At process block 730, the wireless gateway 110 can transmit a signal tothe wireless adapter 106 to trigger a “Wake” input. In some examples, ifthere is no communication request from the wireless gateway 110 for aperiod of time, the wireless adapter 106 can enter a “sleep” mode withregards to wireless transmission. Accordingly, in some instances, thewireless gateway 110 can first transmit a signal to tell the wirelessadapter 106 to exit the sleep mode and prepare to receive atransmission. Once the wake input has been triggered at process block730, a flag can be set in the wireless adapter 106 indicating that thewake input has been triggered at process block 732. In some embodiments,the wireless adapter 106 can transmit that the flag has been set to thewireless gateway 110.

At process block 734, the wireless gateway 110 can be idle. In someembodiments, the wireless gateway 110 can transmit a signal to thewireless adapter 106 indicating that the wireless gateway 110 will begoing idle. At process block 736, the wireless adapter 106 can determineif there is more information required to be transmitted to the wirelessgateway 110. If the wireless adapter 106 determines that moreinformation is required to be sent to the wireless gateway 110, the datato be transmitted can be loaded from a data buffer at process block 738,and the gateway transmit interrupt can be disabled at process block 740.If the wireless adapter 106 determines that there is no more data to betransmitted, the gateway transmit interrupt can be disabled at processblock 740.

FIG. 8 illustrates a loss of communication process 800. In a typicalapplication, the wireless adapter 106 maintains communication between acloud based server 112 and a residential device 102 via the wirelessgateway 110. Verification of a communication link between the cloudbased server 112 and the wireless adapter 106 can be required forcertain applications. In process 800, the system is initialized atprocess block 802. Once the system is initialized, the cloud basedserver 112 can monitor the communication link with the wireless adapter106 at process block 804. In one embodiment, the cloud based server can,at given intervals, transmit a heartbeat signal to wireless adapter 106and wait for a corresponding response within a given period of time.Alternatively, the cloud based server 112 can monitor for a heartbeatsignal from the wireless adapter 106 at given intervals. When either noresponse is received from the wireless adapter 106, or no heartbeatsignal is received from the wireless adapter 106, after a given periodof time, the cloud based server 112 can determine if the wirelessadapter 106 is connected to the cloud based server 112 at process block806. If the cloud based server 112 confirms that the wireless adapter106 is still connected, the cloud based server 112 will continue tomonitor the connection with the wireless adapter 106 at process block804. Where the cloud based server 112 determines that communication hasbeen lost to the wireless adapter 106, the cloud based server 112 cangenerate an alert message at process block 808. The alert message canthen be pushed to a user at process block 810.

In one embodiment, an alert message is pushed to the user associatedwith a user account that is associated with the residential device 102coupled to the wireless adapter 106. In one example, the alert messagecan be pushed to a user's portable internet connected device, such as acell phone. For example, the message can be pushed to the user using atext message (e.g., SMS, MMS, iMessage, etc.). As another example, thealert message can be pushed to the user via e-mail. As yet anotherexample, the alert message can be pushed to the user via a pushnotification associated with an application installed on one or moredevices associated with the user (e.g., a smartphone, a tablet computer,etc.). Further methods of pushing the alert message to the user caninclude calling a user's cellular phone and providing the alert messageto the user using an automated voice message, etc.

Sump Pump Control

The following paragraphs are directed to the use of a wireless adapterdevice to provide for wireless access to pump controllers, andspecifically pump controllers directed to sump pumps and backup sumppump controllers. For example, the battery backup sump pump controlsystem can be a Hydromatic® battery backup sump pump system fromPentair. However, any battery backup sump pump control system with acommunication port capable of communicating with a wireless adapter asdiscussed above can be used.

FIG. 9 illustrates a battery backup sump pump communication system 900.A battery backup sump pump controller 902, as discussed above, can be incommunication with a wireless adapter 904 via communication line 906. Inone embodiment, the wireless adapter 904 can be a wireless adapter asdiscussed above. The wireless adapter 904 can communicate with a cloudbased server 908 via wireless gateway 910 using a wireless connection916. In one embodiment, the wireless gateway 910 communicates with thecloud based server 908 via an internet connection. In some embodiments,the wireless gateway 910 can connect to the Internet via a router and/ormodem. The cloud based server 908 can be in communication with one ormore user devices 912.

FIG. 10 illustrates a battery backup activation alert process 1000. Atprocess block 1002, a battery backup sump pump control system 902 can beturned on. At process block 1004, the wireless adapter 904 can monitorparameters associated with the battery back up sump pump control system902. At process block 1006, the wireless adapter 904 can determine ifthe line power has been lost to the backup sump pump control system 902.Alternatively, the wireless adapter 904 can determine if the batterybackup sump pump control system 902 has activated a battery backup sumppump, indicating that line power has been lost. If line power has notbeen lost to the battery backup sump pump control system 902, thewireless adapter 904 continues to monitor the parameters of the batterybackup sump pump control system 902 at process block 1004. If a loss ofline power is detected at process block 1006, the wireless adapter 904can transmit data to the cloud based server 908 indicating a loss ofline power at process block 1008. The cloud based server 908 can thengenerate an alert message at process block 1010. The cloud based server908 can push an alert message to a user device 912 at process block1012. In one embodiment, the cloud based server 908 can push an alertmessage to a user's internet connected device 912 using methodsdiscussed above. The alert message can inform the user that line powerhas been lost and that the battery back-up pump control system 902 isactivated.

FIG. 11 illustrates a monitoring and control process 1100 for a batterybackup sump pump control system 902. At process block 1102, the batterybackup sump pump control system 902 can be turned on. At process block1104, the wireless adapter 904 can monitor parameters associated withthe battery backup sump pump control system 902. Examples of parameterscan include operational status (active, line power run, battery powerrun), battery level, battery level low, pump operating time, etc., aswell as fault conditions or flags. At process block 1106, the wirelessadapter 904 can determine if any of the parameters exceed predeterminedvalues. In one embodiment, the predetermined values can be set by theuser; alternatively, the predetermined values can be set within thebattery backup sump pump controller 902 at the factory. In a furtherembodiment, the wireless adapter 904 can determine if any faultcondition parameters have been generated by the battery backup sump pumpcontrol system 902 at process block 1106. If no parameters exceed thepredetermined values at process block 1106, the process 1100 returns toprocess block 1104 and continues to monitor parameters associated withthe battery backup sump pump controller 902. If a parameter isdetermined to exceed a predetermined value at process block 1106, thewireless adapter 904 can transmit data to the cloud based server 908indicating that one or more parameters have exceeded a predeterminedvalue at process block 1108. The cloud based server 908 can thengenerate an alert message at process block 1110. The cloud based server908 can push the alert message to a user device 912 at process block1112. In one embodiment, the cloud based server 908 can push an alertmessage to a user's internet connected device 912 using methodsdiscussed above. Examples of alerts that can be pushed to the userdevice 912 can include low battery, critically low battery, loss ofbattery power, loss of communication, high-water alarm, etc.

At process block 1114, the wireless adapter 904 can determine if thebattery backup sump pump was shut down. In one example, the batterybackup sump pump can be shut down when certain parameters are exceeded,such as battery level, pump motor run time, control system temperature,etc. If the battery backup sump pump was not shut down, the wirelessadapter 904 can continue to monitor the parameters associated with thebattery backup controller 902. When the battery backup sump pump hasbeen shut down, a further alert message can be relayed to the userdevice 912, indicating that the battery backup sump pump is notcurrently operating. At process block 1116, the wireless adapter candetermine if a remote user restart has been initiated. If no remote userrestart has been initiated, the process 1100 ends at process block 1118.If a remote user restart has been initiated, the wireless adapter 904can transmit instructions to the battery backup sump pump control system904 at process block 1120 to turn the battery backup sump pump on. Thebattery backup sump pump control system 902 can then turn on the batterybackup sump pump at process block 1102.

In one embodiment, a user can be presented with an option to restart thebattery backup sump pump on the user device 912. The user can bepresented with an option to restart the battery backup sump pump anytimethe battery backup sump pump is shut down. Alternatively, the wirelessadapter 904 can only provide the option to the user device 912 torestart the battery backup sump pump based on the parameter that causedthe shutdown. For example, the option to restart the battery backup sumppump may not be available when the parameter that exceeded thepredetermined value indicates an electrical short or ground fault. In afurther embodiment, the wireless adapter 904 can continuously monitorthe parameters associated with the battery backup sump pump controlsystem 902 and provide a user with an option to restart the batterybackup sump pump when the parameter associated with the battery backupsump pump system no longer exceed the predetermined values. For example,if the battery backup sump pump was shut down due to a parameterassociated with the temperature parameter exceeding a predeterminedvalue, the wireless adapter 904 can provide the user with the option torestart the battery backup sump pump when the parameter associated withthe temperature of the battery backup sump pump control system 902 fallsbelow the predetermined value. In a further embodiment, the option torestart the battery backup sump pump can always be provided on the userdevice 912 when the battery backup sump pump has been shut down. When auser then attempts to restart the battery backup sump pump, the wirelessadapter 904 can first determine if a restart is possible based on thereason for the shutdown. If it is not, the wireless adapter 904 can havean alert pushed to the user device 912 indicating that remote restart isnot available. In some embodiments, the wireless adapter 904 can furtherpush a message to the user device 912 explaining why a remote reset ofthe battery backup sump pump is not currently available.

FIG. 12 illustrates a service provider alert process 1200. At processblock 1202, the battery backup sump pump controller 902 can be turnedon. At process block 1204, the wireless adapter 904 can monitorparameters associated with the battery backup sump pump controller 902.Examples of parameters can include operational status (active, linepower run, battery power run), battery level, battery level low, pumpoperating time, etc., as well as fault conditions or flags. At processblock 1206, the wireless adapter 904 can determine if a nonrecoverablefault condition has been detected. Examples of nonrecoverable faultconditions can include ground faults, over-voltage, over-current, shortcircuit, no-flow, loss of communication, etc. If a nonrecoverable faultcondition is not detected, the wireless adapter 904 can continue tomonitor the parameters associated with the battery backup pump controlsystem at process block 1204. Where a nonrecoverable fault is detected,the wireless adapter 904 can transmit the fault data to the cloud basedserver 908 at process block 1208. The cloud based server 908 can thenpush an alert message to a user device 912 to inform the user of thenonrecoverable fault at process block 1210. In one embodiment, the alertmessage can inform a user that maintenance is required.

At process block 1212, the user device 912 can provide the user with anoption to contact a service provider. In one embodiment, the user device912 can receive a message from the cloud based server 908 to provide theuser with the option to contact a service provider. Alternatively, theuser device 912 can automatically provide the option to contact aservice provider when the user device 912 receives the message from thecloud based server indicating the nonrecoverable fault has occurred. Ifthe user does not choose to contact a service provider at process block1212, the process can end at process block 1214. If the user does chooseto contact a service provider, a connection can be made to a maintenanceserver at process block 1216. In one embodiment, the maintenance servercan be located in the cloud based server 908. Alternatively, themaintenance server can be in a separate cloud based server. Further, themaintenance server can be the cloud based server 908. In one embodiment,the user device 912 can establish a connection with the maintenanceserver directly. Alternatively, the user device 912 can transmit amessage to the cloud based server 908 indicating that the user hasselected to contact the service provider. The cloud based server 908 canthen access the maintenance server.

In one embodiment, the maintenance server can contain contactinformation for service providers authorized to provide maintenance tothe battery backup sump pump controller 902. The maintenance server canhave access to a user profile of the user and/or the productregistration data provided by the user, such as discussed above.Alternatively, information from the user profile and/or productregistration can be provided to the maintenance server via the cloudbased server 908. Using the information contained in the user profileand/or product registration data, the maintenance server can filter thepossible service providers based on product data (make, model,installation, years in service, etc.) as well as user data (geographiclocation, usual distributor, past maintenance, etc.). This can allow forthe proper service provider to be contacted, which can allow for moreefficient product repair.

In a further embodiment, parameters associated with the nonrecoverablefault can be analyzed in the cloud based server 908. The cloud basedserver 908 can analyze the parameters associated with the fault andprovide the analysis to the maintenance server. Based on the analysis,the maintenance server can create a list of materials needed to performthe maintenance. Examples of potential replacement parts can include anew battery where the fault indicates a fault with the battery, a pumpand/or motor where the fault indicates pump or motor failure, as well assensors, valves (e.g., check valves), etc. Further, if there issufficient data regarding the installation of the product, additionalreplacement parts can be automatically obtained. For example, certainrepairs can require new plumbing fittings, such as pipes, elbows,couplers, reducers, etc. If a complete bill of material (BOM) isavailable to the cloud based server 908 regarding the initialinstallation of the battery backup sump pump system, the cloud based 908server can analyze the BOM and determine which additional parts may beneeded. Additionally, in some embodiments, the maintenance server canhave access to stock levels of replacement parts on hand for the serviceproviders. Once the proper service provider is determined, themaintenance server can evaluate the stock list of the relevant serviceprovider to determine if there is sufficient stock to perform the neededrepair. If not, the maintenance server can place an order for thereplacement parts needed to perform the repair. For example, themaintenance server can order the replacement parts from other serviceproviders. Further, the maintenance server can order the parts from adistributor or dealer. Finally, in some instances, the maintenanceserver can order the parts directly from the manufacturer. In someembodiment, the maintenance server can automatically order thereplacement parts once the user chooses to contact a service provider.Alternatively, the cloud based server 908 can push a message to the userdevice 912 requiring the user to approve any orders. In some examples,the maintenance server can provide an actual or estimated cost of therequired replacement parts that can be provided to the user. Further,the maintenance server can wait until authorization is provided from theservice provider before any replacement parts are issued.

At process block 1218, the service provider can be contacted. In oneembodiment, the maintenance and/or cloud based server 908 can contactthe service provider. The maintenance and/or cloud based server 908 cancontact the service provider in various ways. In one example, anelectronic message can be transmitted to the service provider regardingthe maintenance issue. Examples of electronic messages can include textmessages (SMS, MMS, etc.), e-mail, instant message, etc. Further, themaintenance and/or cloud based server 908 can contact the serviceprovider by using an automated voice message. The messages provided tothe service provider can include information relating to the contactinformation and address of the user, the nature of the problem, thefault and associated parameters, historical data (previous serviceperformed, faults received over time, etc.), and/or the list of expectedreplacement parts. Further, in some embodiments, the user can bepresented with a questionnaire when the user chooses to contact theservice provider. The questionnaire can allow the user to select besttimes and methods for contacting the user, and even best times for theservice provider to schedule the appointment. In further embodiments,the maintenance and/or cloud based server 908 can have access to ascheduling/work order system of the service provider and can schedule anappointment automatically in the system.

FIG. 13 illustrates a preventative maintenance process 1300. At processblock 1302, the battery backup sump pump controller 902 can be turnedon. At process block 1304, the wireless adapter 904 can monitorparameters associated with the operation of the battery backup sump pumpcontrol system 902. Examples of parameters can include operationalstatus (active, line power operation, battery power operation, etc.),controller temperature, pump temperature, battery level, battery levellow, pump operating time, etc., as well as fault conditions and/or flagsand historical data relating to fault conditions. At process block 1306,the wireless adapter 904 can determine if any of the parameters exceedpredetermined preventative maintenance values. In one embodiment, thepredetermined preventative maintenance values can be set by the user;alternatively, the predetermined values can be set within the batterybackup sump pump controller 902 at the factory. In a further embodiment,the wireless adapter 904 can determine if any fault condition parametershave been generated by the battery backup sump pump control system 902at process block 1306 that would be related to the need for preventativemaintenance. For example, over-temperature faults, over-voltage/currentfaults, and under-voltage faults can be indicative of the need forpreventative maintenance. If no parameters exceed the predeterminedpreventative maintenance values at process block 1306, the process 1300returns to process block 1304 and continues to monitor parametersassociated with the battery backup sump pump control system 902. If aparameter is determined to exceed a predetermined preventativemaintenance value at process block 1306, the wireless adapter 904 cantransmit data to the cloud based server 908 indicating that one or moreparameters have exceeded the predetermined preventative maintenancevalues at process block 1308. The cloud based server 908 can thengenerate and push an alert message to the user device 912 at processblock 1310. In one embodiment, the cloud based server 908 can push analert message to a user's internet connected device 912 using methodsdiscussed above. In one embodiment, the alert message can inform theuser that preventative maintenance is required for the battery backupsump pump controller 902.

At process block 1312, the user can be presented with an option tocontact the service provider. In one embodiment, the user can bepresented with the option to contact the service provider via the userdevice 912. In a further embodiment, the user device 912 can receive amessage from the cloud based server 908 to provide the user with theoption to contact a service provider. Alternatively, the user device 912can automatically provide the option to contact a service provider whenthe user device 912 receives the message from the cloud based serverindicating one or more of the parameters have exceeded the predeterminedpreventative maintenance level(s). If the user chooses to not to contacta service provider at process block 1312, the process can end at processblock 1314. If the user does choose to contact a service provider, aconnection can be made to a maintenance server at process block 1318. Inone embodiment, the maintenance server can be located in the cloud basedserver 908. Alternatively, the maintenance server can be in a separatecloud based server. Further, the maintenance server can be the cloudbased server 908. In one embodiment, the user device 912 can establish aconnection with the maintenance server directly. Alternatively, the userdevice 912 can transmit a message to the cloud based server 908indicating that the user has selected to contact the service provider.The cloud based server 908 can then access the maintenance server tocontact the service provider.

At process block 1320 the service provider can be contacted. In oneembodiment, the maintenance and/or cloud based server 908 can contactthe service provider. The maintenance and/or cloud based server 908 cancontact the service provider in various ways. In one example, anelectronic message can be transmitted to the service provider regardingthe maintenance issue. Examples of electronic messages can include textmessages (SMS, MMS, etc.), e-mail, instant message, etc. Further, themaintenance and/or cloud based server 908 can contact the serviceprovider by using an automated voice message. The messages provided tothe service provider can include information relating to the contactinformation and address of the user, the nature of the problem, thefault and associated parameters, historical data (previous serviceperformed, faults received over time, etc.), and/or the list of expectedreplacement parts. Further, in some embodiments, the user can bepresented with a questionnaire when the user chooses to contact theservice provider. The questionnaire can allow the user to select besttimes and methods for contacting the user and best times for the serviceprovider to schedule the appointment. In further embodiments, themaintenance and/or cloud based server 908 can have access to ascheduling/work order system of the service provider, and can schedulean appointment automatically in the system.

At process block 1322, the maintenance and/or cloud based server 908 cananalyze the parameters that exceeded the predetermined preventativemaintenance values to determine what, if any, replacement components maybe required. Based on the analysis, the maintenance server can create alist of materials needed to perform the preventative maintenance.Examples of potential replacement parts can include, a new battery wherethe fault indicates a fault with the battery, a pump and/or motor wherethe fault indicates pump or motor failure, as well as sensors, valves(e.g., check valves), where the fault indicates failure of those parts.Further, if there is sufficient data regarding the installation of theproduct, additional replacement parts can be automatically obtained. Forexample, certain repairs can require new plumbing fittings such aspipes, elbows, couplers, reducers, etc. If a complete bill of material(BOM) is available to the cloud based server regarding the initialinstallation of the battery backup sump pump system, the cloud basedserver can analyze the BOM to determine which additional parts may beneeded.

If no replacement parts are needed, the process 1300 can end at processblock 1324. However, if the analysis indicates that replacement partswill be needed, the maintenance and/or cloud based server 908 can orderthe replacement parts at process block 1326. In some embodiments, themaintenance server can have access to stock levels of replacement partson hand for the service providers. Once the proper service provider isdetermined, the maintenance server can evaluate the stock list of therelevant service provider to determine if there is sufficient stock toperform the needed repair. If not, the maintenance server can place anorder for the replacement parts needed to perform the repair. Forexample, the maintenance server can order the replacement parts fromother service providers. Further, the maintenance server can order theparts from a distributor or dealer. Finally, in some instances, themaintenance server can order the parts directly from the manufacturer.In some embodiment, the maintenance server can automatically order thereplacement parts once the user chooses to contact a service provider.Alternatively, the cloud based server 908 can push a message to the userdevice 912 requiring the user to approve any orders. In some examples,the maintenance server can provide an actual or estimated cost of therequired replacement parts that can be provided to the user. Further,the maintenance server can wait until authorization is provided from theservice provider before any replacement parts are ordered.

IntelliDrive Control

The following paragraphs are directed to the use of a wireless adapterdevice to provide wireless access to pump controllers, and specifically,variable speed pump controllers for residential water usage, such asresidential properties which rely on well water for their water supply.For example, the variable speed pump controller can be a PENTEKINTELLIDRIVE® variable frequency pump controller from Pentair. However,any variable frequency pump controller with a communication port capableof communicating with a wireless adapter as discussed above can also beused.

FIG. 14 illustrates a variable frequency pump control system 1400. Avariable frequency pump controller 1402, as discussed above, can be incommunication with a wireless adapter 1404 via communication line 1406.In one embodiment, the wireless adapter 1404 can be a wireless adapteras discussed above. The wireless adapter 1404 can communicate with acloud based server 1408 via a wireless gateway 1410 using a wirelessconnection 1416. In one embodiment, the wireless gateway 1410communicates with the cloud based server 1408 via an internetconnection. In some embodiments, the wireless gateway 1410 can connectto the Internet via a router and/or modem. The cloud based server 1408can be in communication with one or more user devices 1412. Further, thevariable frequency pump controller 1402 can drive a pump motor 1414.

FIG. 15 illustrates a parameter update process 1500. At process block1502, a variable speed pump controller 1402 can be turned on. At processblock 1504, the wireless adapter 1404 can monitor parameters associatedwith the variable frequency controller 1402. Example parameters for avariable frequency pump controller 1402 can be seen in Table 1 below.

TABLE 1 List of Parameters for a Variable Frequency Pump Controller MenuSetting Parameter Unit of Measure Menu Setting Parameter Unit of MeasureTime/Date Hour Format Hours Sensor Max Sensor Value PSI Time HH:MM ExRuntime Pipe Break Detection Enabled Date MM/DD/YYYY Excessive RuntimeDetection PID Control Proportional Gain Excessive Runtime HoursIntegration Time ms Dry Run Auto Restart Delay Minutes Derivation Timems Number of Resets Derivative Limit Detection Time M:SS Sleep BoostDifferential PSI Sensitivity PSI Boost Delay MM:SS Fill Time M:SS WakeUp Differential PSI I/O Digital Input 1 Wake Delay MM:SS Digital Input 2Password Password Time Out HH:MM Relay Output Password Over Press OverPressure PSI Setpoints Internal Setpoint PSI No Ground No GroundDetection Motor Power Consumption W Reset Factory Reset Motor PhaseCurrent A SW Update AOC Software Version Supply Voltage Software AddressExternal Setpoint PSI Software Update Motor Motor Phase Connection TypeMotor Type Service Factor Amps A Actual Speed Hz Min Frequency MaxFrequency Hz

At process block 1506, the wireless adapter 1404 can transmit theparameter values to the cloud based server 1408. At process block 1508the cloud based server 1408 can determine if the parameter values havechanged. In an alternate embodiment, the wireless adapter 1404 caninternally store the parameter values and can determine if the parametervalues have changed before transmitting the parameter values to thecloud based server 1408. In one embodiment, tolerance windows can beselected to allow for some fluctuation in the parameter values thatwould not qualify as a change in parameter values. Thus, in someexamples, the parameter values are not considered to have changed if theamount of change is within a tolerance window. In some embodiments, thetolerance window can be set by a user. Alternatively, the tolerancewindow can be predetermined in the variable speed pump controller 1402.If the parameter values have not changed, the wireless adapter 1404 cancontinue to monitor the parameters at process block 1504. If theparameters have changed, the cloud based server 1408 can be updated toreflect the changed parameters at process block 1510. In someembodiments, the changed parameters can be highlighted so that when auser accesses the parameters on the cloud based server 1408, the usercan quickly determine which parameters have changed. In someembodiments, the cloud based server 1408 can push an alert message to auser device 1412 when one or more of the parameters change. In oneembodiment, the cloud based server 1408 can push an alert message to auser's internet connected device 1412 using methods discussed above. Thealert message can inform the user that the parameter has changed andcan, in some examples, display the changed parameter in the alertmessage.

FIG. 16 illustrates a monitoring and control process 1600 for a variablespeed pump controller 1402. At process block 1602, the variable speedpump controller 1402 can be turned on. At process block 1604, thewireless adapter 1404 can monitor parameters associated with thevariable speed pump controller 1402. Parameters can include theparameters listed in Table 1 above. At process block 1606, the wirelessadapter 1404 can determine if any of the parameters exceed predeterminedvalues. In one embodiment, the predetermined values can be set by theuser; alternatively, the predetermined values can be inherently setwithin the variable speed pump controller 1402. In a further embodiment,the wireless adapter 1404 can determine if any fault conditionparameters have been generated by the variable speed pump controller1402 at process block 1606. If no parameters exceed the predeterminedvalues at process block 1606, the process 1600 returns to process block1604 and continues to monitor parameters associated with the variablespeed pump controller 1402. If a parameter is determined to exceed apredetermined value at process block 1606, the wireless adapter 1404 cantransmit data to the cloud based server 1408 indicating that one or moreparameters have exceeded a predetermined value at process block 1608.The cloud based server 1408 can then generate an alert message atprocess block 1610. The cloud based server 1408 can push the alertmessage to a user device 1412 at process block 1612. In one embodiment,the cloud based server 1408 can push an alert message to a user'sinternet connected device 1412 using the methods discussed above.Examples of alerts that can be pushed to the user device 1412 caninclude over current, over voltage, under voltage, cannot start motor,dry run, ground fault, system not grounded, open transducer, shortedtransducer, over temperature, excessive runtime, internal fault,hardware fault, external fault, low amps, jam, over pressure, etc.

At process block 1614, the wireless adapter 1404 can determine if thevariable speed pump controller 1402 shut down an associated pump motor1414. In one example, the pump motor can be shut down when certainparameters are exceeded, such as those discussed above. If the pumpmotor 1414 was not shut down, the wireless adapter 1404 can continue tomonitor the parameters associated with the variable speed pumpcontroller 1402. When the pump motor 1414 is shut down, a further alertmessage can be relayed to the user device 1412, indicating that the pumpmotor 1414 is not currently operating. At process block 1616, thewireless adapter can determine if a remote user restart has beeninitiated. If no remote user restart has been initiated, the process1600 ends at process block 1618. If a remote user restart has beeninitiated, the wireless adapter 1404 can transmit instructions to thevariable speed pump controller 1402 at process block 1620 to turn thepump motor 1414 on. The variable frequency pump controller 1402 can thenturn on the pump motor at process block 1602.

In one embodiment, a user can be presented with an option to restart thepump motor 1414 on the user device 1412. The user can be presented withan option to restart the pump motor 1414 anytime the pump motor 1414 isshut down. Alternatively, the wireless adapter 1404 can provide theoption to the user device 1412 to restart the pump motor 1414 based onthe parameter that caused the shutdown. For example, the option torestart the pump motor 1414 may not be available when the parameter thatexceeded the predetermined value indicates an electrical short or groundfault. In a further embodiment, the wireless adapter 1404 cancontinuously monitor the parameters associated with the variable speedpump controller 1402 and provide a user with an option to restart thepump motor 1414 when the parameter associated with the variable speedpump controller 1402 no longer exceeds the predetermined value. Forexample, if the pump motor 1414 was shut down due to a parameterassociated with the temperature exceeding a predetermined value, thewireless gateway 1404 can provide the user with the option to restartthe pump motor 1414 when the parameter associated with a temperature ofthe variable speed pump controller 1402 falls below the predeterminedvalue. In a further embodiment, the option to restart the pump motor1414 can always be provided on the user device 1412 when the batterybackup sump pump has been shut down. When a user then attempts torestart the pump motor 1414, the wireless gateway 1404 can firstdetermine if a restart is possible based on the reason for the shutdown.If it is not, the wireless gateway 1404 can have an alert pushed to theuser device 1412, indicating that a remote restart is not available. Insome embodiments, the wireless gateway 1404 can further push a messageto the user device 1412 explaining why a remote reset of the pump motor1414 is not currently available.

FIG. 17 illustrates a user requested parameter update process 1700. Atprocess block 1702, the variable speed pump controller 1402 can beturned on. At process block 1704, the wireless adapter 1404 can monitorparameters associated with the variable speed pump controller 1402.Parameters can include the parameters listed in Table 1 above. Atprocess block 1706, the wireless adapter 1404 can upload an initial setof parameter values to the cloud based server 1408. In some embodiments,all the parameters associated with the variable speed pump controller1402 can be uploaded to the cloud based server 1408. Alternatively, aselect subset of the parameters associated with the variable speed pumpcontroller 1402 can be uploaded to the cloud based server 1408. Atprocess block 1708, the process 1700 can determine if a user hasrequested a parameter refresh. In one embodiment, the user can request aparameter refresh by performing a “refresh” operation on the user device1412. A “refresh” operation can include selecting a refresh button,performing an action such as a gesture on the user device 1412,refreshing an internet browser, etc. The refresh operation can provide amessage to the cloud based server 1408 that a refresh is requested. Thecloud based server 1408 can then communicate to the wireless adapter1404 to provide updated parameters. If no user requested refresh isdetected at process block 1708, the wireless adapter 1404 can continueto monitor parameters at process block 1704. If a user refresh requestis provided, the wireless adapter 1404 can transmit updated parametersto the cloud based server at process block 1710.

FIG. 18 illustrates a service provider alert process 1800. At processblock 1802, the variable speed pump controller 1402 can be turned on. Atprocess block 1804, the wireless adapter 1404 can monitor parametersassociated with the variable speed pump controller 1402. The monitoredparameters can include the parameters shown above in Table 1. At processblock 1806, the wireless adapter 1404 can determine if a nonrecoverablefault condition has been detected. Examples of nonrecoverable faultconditions can include ground faults, over-voltage, over-current, shortcircuit, no motor start, loss of communication, or other relevantfaults. If a nonrecoverable fault condition is not detected, thewireless adapter 1404 can continue to monitor the parameters associatedwith the battery backup pump control system 1400 at process block 1804.Where a nonrecoverable fault is detected, the wireless adapter 1404 cantransmit the fault data to the cloud based server 1408 at process block1808. The cloud based server 1408 can then push an alert message to auser device 1412 to inform the user of the nonrecoverable fault atprocess block 1810. In one embodiment, the alert message can inform auser that maintenance is required.

At process block 1812, the user device 1412 can provide the user with anoption to contact a service provider. In one embodiment, the user device1412 can receive a message from the cloud based server 1408 to providethe user with the option to contact a service provider. Alternatively,the user device 1412 can automatically provide the option to contact aservice provider when the user device 1412 receives the message from thecloud based server 1408 indicating the nonrecoverable fault hasoccurred. If the user selects not to contact a service provider atprocess block 1812, the process can end at process block 1814. If theuser does choose to contact a service provider, a connection can be madeto a maintenance server at process block 1816. In one embodiment, themaintenance server can be located in the cloud based server 1408.Alternatively, the maintenance server can be in a separate cloud basedserver. Further, the maintenance server can be the cloud based server1408. In one embodiment, the user device 1412 can establish a connectionwith the maintenance server directly. Alternatively, the user device1412 can transmit a message to the cloud based server 1408 indicatingthat the user has selected to contact the service provider. The cloudbased server 1408 can then access the maintenance server.

In one embodiment, the maintenance server can contain contactinformation for service providers authorized to provide maintenance tothe variable speed pump controller 1402. The maintenance server can haveaccess to a user profile of the user and/or the product registrationdata provided by the user, such as discussed above. Alternatively,information from the user profile and/or product registration can beprovided to the maintenance server via the cloud based server 1408.Using the information contained in the user profile and/or productregistration data, the maintenance server can filter the possibleservice providers based on product data (make, model, installation,years in service, etc) as well as user data (geographic location, usualdistributor, past maintenance, etc.). This can allow for the properservice provider to be contacted, which can allow for more efficientproduct repair.

In a further embodiment, parameters associated with the nonrecoverablefault can be analyzed in the cloud based server 1408. The cloud basedserver 1408 can analyze the parameters associated with the fault andprovide the analysis to the maintenance server. Based on the analysis,the maintenance server can create a list of materials needed to performthe maintenance. Examples of potential replacement parts can includeterminal blocks, control boards, inductors, sensors, capacitors, controlpanels, transducers, fans, inverter/converter modules, pump, motor, etc.Further, if there is sufficient data regarding the installation of theproduct, additional replacement parts can be automatically generated.For example, certain repairs can require new plumbing fittings such aspipes, elbows, couplers, reducers, valves, etc. If a complete bill ofmaterial (BOM) is available to the cloud based server 1408 regarding theinitial installation of the variable speed control system 1400, thecloud based server 1408 can analyze the BOM to determine whichadditional parts may be needed. Additionally, in some embodiments, themaintenance server can have access to stock levels of replacement partson hand for the service providers. Once the proper service provider isdetermined, the maintenance and/or cloud based server 1408 server canevaluate the stock list of the relevant service provider to determine ifthere is sufficient stock to perform the needed repair. If not, themaintenance and/or cloud based server 1408 can place an order for thereplacement parts needed to perform the repair. For example, themaintenance and/or cloud based server 1408 can order the replacementparts from other service providers. Further, the maintenance and/orcloud based server 1408 can order the parts from a distributor ordealer. Finally, in some instances, the maintenance and/or cloud basedserver 1408 can order the parts directly from the manufacturer. In someembodiment, the maintenance and/or cloud based server 1408 server canautomatically order the replacement parts once the user chooses tocontact a service provider. Alternatively, the cloud based server 1408can push a message to the user device 1412, requiring the user toapprove any orders. In some examples, the maintenance and/or cloud basedserver 1408 server can provide an actual or estimated cost of therequired replacement parts that can be provided to the user. Further,the maintenance server can wait until authorization is provided from theservice provider before any replacement parts are issued.

At process block 1818, the service provider can be contacted. In oneembodiment, the maintenance and/or cloud based server 1408 can contactthe service provider. The maintenance and/or cloud based server 1408 cancontact the service provider in various ways. In one example, anelectronic message can be transmitted to the service provider regardingthe maintenance issue. Examples of electronic messages can include textmessages (SMS, MMS, etc.), e-mail, instant message, etc. Further, themaintenance and/or cloud based server 1408 can contact the serviceprovider by using an automated voice message. The messages provided tothe service provider can include information relating to the contactinformation and address of the user, the nature of the problem, thefault and associated parameters, historical data (previous serviceperformed, faults received over time, etc), and/or the list of expectedreplacement parts. Further, in some embodiments, the user can bepresented with a questionnaire when the user chooses to contact theservice provider. The questionnaire can allow the user to select besttimes and methods for contacting the user and best times for the serviceprovider to schedule the appointment. In further embodiments, themaintenance and/or cloud based server 1408 can have access to ascheduling/work order system of the service provider and can schedule anappointment automatically in the system.

FIG. 19 illustrates a preventative maintenance process 1900. At processblock 1902, the variable speed pump controller 1402 can be turned on. Atprocess block 1904, the wireless adapter 1404 can monitor parametersassociated with the operation of the variable speed pump control system1400. Examples of parameters can include those listed above in Table 1,as well as faults, including ground faults, over-voltage, over-current,short circuit, no motor start, loss of communication, or other relevantfaults. At process block 1906, the wireless adapter 1404 can determineif any of the parameters exceed predetermined preventative maintenancevalues. In one embodiment, the predetermined preventative maintenancevalues can be set by the user; alternatively, the predetermined valuescan be set within the variable speed pump controller 1402 at thefactory. In a further embodiment, the wireless adapter 1404 candetermine if any fault condition parameters have been generated by thevariable speed pump controller 1402 at process block 1906 that would berelated to the need for preventative maintenance. For example,over-temperature faults, over-voltage/current faults, and under-voltagefaults can be indicative of the need for preventative maintenance. If noparameters exceed the predetermined preventative maintenance values atprocess block 1906, the process 1900 can return to process block 1904and continue to monitor parameters associated with the variable speedpump controller 1402. If a parameter is determined to exceed apredetermined preventative maintenance value at process block 1906, thewireless adapter 1404 can transmit data to the cloud based server 1408indicating that one or more parameters have exceeded the predeterminedpreventative maintenance values at process block 1908. The cloud basedserver 1408 can then generate and push an alert message to the userdevice 1412 at process block 1910. In one embodiment, the cloud basedserver 1408 can push an alert message to a user's internet connecteddevice 1412 using methods discussed above. In one embodiment, the alertmessage can inform the user that preventative maintenance is requiredfor the variable speed pump controller 1402.

At process block 1912, the user can be presented with an option tocontact a service provider. In one embodiment, the user can be presentedwith the option to contact the service provider via the user device1412. In a further embodiment, the user device 1412 can receive amessage from the cloud based server 1408 to provide the user with theoption to contact a service provider. Alternatively, the user device1412 can automatically provide the option to contact a service providerwhen the user device 1412 receives the message from the cloud basedserver indicating one or more of the parameters have exceeded thepredetermined preventative maintenance level(s). If the user does notchoose to contact a service provider at process block 1912, the processcan end at process block 1914. If the user does choose to contact aservice provider, a connection can be made to a maintenance server atprocess block 1916. In one embodiment, the maintenance server can belocated in the cloud based server 1408, as discussed above.Alternatively, the maintenance server can be in a separate cloud basedserver. Further, the maintenance server can be the cloud based server1408. In one embodiment, the user device 1412 can establish a connectionwith the maintenance server directly. Alternatively, the user device1412 can transmit a message to the cloud based server 1408 indicatingthat the user has selected to contact the service provider. The cloudbased server 1408 can then access the maintenance server to contact theservice provider.

At process block 1918, the service provider can be contacted. In oneembodiment, the maintenance and/or cloud based server 1408 can contactthe service provider. The maintenance and/or cloud based server 1408 cancontact the service provider in various ways. In one example, anelectronic message can be transmitted to the service provider regardingthe maintenance issue. Examples of electronic messages can include textmessages (SMS, MMS, etc.), e-mail, instant message, etc. Further, themaintenance and/or cloud based server 1408 can contact the serviceprovider by using an automated voice message. The messages provided tothe service provider can include information relating to the contactinformation and address of the user, the nature of the problem, thefault and associated parameters, historical data (previous serviceperformed, faults received over time, etc), and/or the list of expectedreplacement parts. Further, in some embodiments, the user can bepresented with a questionnaire when the user chooses to contact theservice provider. The questionnaire can allow the user to select besttimes and methods for contacting the user and best times for the serviceprovider to schedule the appointment. In further embodiments, themaintenance and/or cloud based server 1408 can have access to ascheduling/work order system of the service provider and can schedule anappointment automatically in the system.

At process block 1920, the maintenance and/or cloud based server 1408can analyze the parameters exceeded the predetermined preventativemaintenance values to determine what, if any, replacement components maybe required. Based on the analysis, the maintenance server and/or cloudbased server 1408 can create a list of materials needed to perform thepreventative maintenance. Examples of potential replacement parts caninclude terminal blocks, control boards, inductors, sensors, capacitors,control panels, transducers, fans, inverter/converter modules, pump,motor, etc. Further, if there is sufficient data regarding theinstallation of the product, additional replacement parts can beautomatically obtained. For example, certain repairs can require newplumbing fittings such as pipes, elbows, couplers, reducers, valves,etc. If a complete bill of material (BOM) is available to the cloudbased server 1408 regarding the initial installation of the variablespeed pump controller 1402, the cloud based server 1408 can analyze theBOM to determine which additional parts may be needed.

If no replacement parts are needed, the process 1900 can end at processblock 1922. However, if the analysis indicates that replacement partswill be needed, the maintenance and/or cloud based server 1408 can orderthe replacement parts at process block 1924. In some embodiments, themaintenance server can have access to stock levels of replacement partson hand for the service providers. Once the proper service provider isdetermined, the maintenance server can evaluate the stock list of therelevant service provider to determine if there is sufficient stock toperform the needed repair. If not, the maintenance server can place anorder for the replacement parts needed to perform the repair. Forexample, the maintenance server can order the replacement parts fromother service providers. Further, the maintenance server can order theparts from a distributor or dealer. Finally, in some instances, themaintenance server can order the parts directly from the manufacturer.In some embodiments, the maintenance server can automatically order thereplacement parts once the user chooses to contact a service provider.Alternatively, the cloud based server 1408 can push a message to theuser device 1412 requiring the user to approve any orders. In someexamples, the maintenance server can provide an actual or estimated costof the required replacement parts that can be provided to the user.Further, the maintenance and/or cloud based server 1408 can wait untilauthorization is provided from the service provider before anyreplacement parts are ordered.

FIG. 20 illustrates a remote parameter modification process 2000. Atprocess block 2002, the variable speed pump controller 1402 can beturned on. At process block 2004, the wireless adapter 1404 can monitorparameters associated with the variable speed pump controller 1402.Parameters can include the parameters listed in Table 1 above. Atprocess block 2006, the wireless adapter 1404 can upload an initial setof parameter values to the cloud based server 1408. In some embodiments,all parameters associated with the variable speed pump controller 1402can be uploaded to the cloud based server 1408. Alternatively, a selectsubset of the parameters associated with the variable speed pumpcontroller 1402 can be uploaded to the cloud based server 1408. Atprocess block 2008, a user can attempt to modify the parameters. Atprocess block 2010, the process 2000 can determine if a user, via a useraccount, has remote write access. In one embodiment, a user can selectduring the initial setup of the variable speed pump controller 1402 ifwrite access will be allowed. In some examples, write access can beassociated with a remote user device 1412. In some embodiments, a usercan be required to enter a passcode before write access is enabled. Inother embodiments, the write access can be limited to a specific userdevice 1412. For example, only a user device with a specific MAC addresscan be associated with write access.

If no user write access exists, the wireless adapter 1404 continues tomonitor the parameters associated with the variable speed pumpcontroller 1402 at process block 2004. If the user does have writeaccess, the parameters can be updated in the cloud based server 1408 atprocess block 2012. In one embodiment, a user with write access canmodify any parameter, such as those listed in Table 1 above.Alternatively, the parameters that can be modified remotely can belimited to a certain subset of the parameters associated with thevariable speed pump controller 1402. Once the parameters have beenupdated in the cloud based server 1408, the cloud based server 1408 canpush the modified parameters to the variable speed pump controller 1402via the wireless adapter 1404 at process block 2014.

FIG. 21 illustrates a remote control process 2100 for a variable speedpump controller 1402. At process block 2102, a user can access thevariable frequency pump controller 1402 using a user device 1412. In oneembodiment, the user can access the variable speed pump controller 1402by transmitting a request to the cloud based server 1408. The cloudbased server 1408 can then relay the request to the wireless adapter1404 which can provide access to the variable speed pump controller1402. At process block 2104, the user can attempt to modify anoperational parameter of the variable speed drive controller 1402.Examples of operational parameters can include start, stop, reset,speed, pressure setting, etc. At process block 2106, a permission levelassociated with the user is evaluated to determine if the user haspermission to modify operational parameters of the variable speed drivecontroller 1402. In one embodiment, a user can select during the initialsetup of the variable speed pump controller 1402 permission levels. Insome examples, the permission levels can be associated with the remoteuser device 1412. For example, only a user device with a specific MACaddress can be associated with write access. Alternatively, a passcodecan be associated with certain permission levels. For example, someoperational parameters may be able to be accessed without any passcode,while others may require the user to enter a passcode to obtain theproper permission level. Thus, different operational parameters can beassociated with different permission levels. Additionally, permissionlevels can depend on the specific user who is attempting to access thevariable speed pump controller 1402. For example, one household userhaving a user account associated with the variable speed pump controller1402 may have full permission to modify operational parameters, whileother household users having user accounts associated with the samevariable speed pump controller 1402 may have limited or no permission tomodify operational parameters of the variable speed pump controller1402. In some embodiments, one user associated with the variable speedpump controller can have “administrative” privileges, allowing fullpermission to all operational parameters. The user with administrativeprivileges can then assign permission levels to other users associatedwith the variable speed pump controller 1402.

If the user does not have a sufficient permission level to modify theselected operational parameter, an alert message can be pushed to theuser device 1412 at process block 2108. The alert message can inform theuser that they have insufficient permission to remotely modify theselected operational parameter. If the user is determined to have asufficient permission level to modify the selected operationalparameter, it can then be determined whether the variable speed pumpcontroller 1402 allows remote control at process block 2110. In someembodiments, a user can disable the variable speed pump controller fromaccepting remote modifications. Alternatively, the variable speed pumpcontroller 1402 can be set to only accept remote commands during certaintime periods. Further, the variable speed pump controller 1402 can beset to only accept remote commands where other parameters are within agiven range. For example, if the water pressure is determined to be low,the variable speed pump controller 1402 may prevent remote commands thatcould further lower the water pressure. If the variable speed pumpcontroller 1402 does not allow remote operation, an alert message can bepushed to the user device 1412 at process block 2112. The alert messagecan inform the user that the operational parameters cannot currently bemodified. If the variable speed pump controller 1402 does allow remotemodification of operational parameters, the operational state of thevariable speed pump controller 1402 can be modified at process block2114.

IntelliFlo Control

The following paragraphs are directed to the use of a wireless adapterdevice to provide for wireless access to pump controllers, andspecifically, variable speed pump controllers for use in aquaticapplications, such as pools and spas. For example, the variable speedpool pump controller can be a INTELLIFLO® variable frequency pump drivefrom Pentair. However, any variable frequency pump controller with acommunication port capable of communicating with a wireless adapter, asdiscussed above, can also be used. Further, while the pump controller inthe following paragraphs is described as a “pool pump controller,” it isunderstood that the following pump controllers can be used in a varietyof aquatic applications such as in pools, spas, whirlpool tubs, and/orwater features (fountains, decorative ponds, etc.) where there isgenerally a body of water or other fluids.

FIG. 22 illustrates a variable frequency pool pump control system 2200.A variable frequency pool pump controller 2202, as discussed above, canbe in communication with a wireless adapter 2204 via communication line2206. In one embodiment, the wireless adapter 2204 can be a wirelessadapter as discussed above. The wireless adapter 2204 can communicatewith a cloud based server 2208 via wireless gateway 2210 using awireless connection 2216. In one embodiment, the wireless gateway 2210communicates with the cloud based server 2208 via an internetconnection. In some embodiments, the wireless gateway 2210 can connectto the Internet via a router and/or modem. The cloud based server 2208can be in communication with one or more user devices 2212. Further, thevariable frequency pool pump controller 2202 can drive a pump motor2214.

FIG. 23 illustrates a parameter update process 2300. At process block2302, a variable speed pool pump control system 2202 can be turned on.At process block 2304, the wireless adapter 2204 can monitor parametersassociated with the variable speed pool pump controller 2202. Exampleparameters for a variable frequency pump controller can be seen in Table2 below.

TABLE 2 List of Parameters for a Variable Speed Pool Pump ControllerMenu Setting Parameter Unit of Measure Pool Data Language Pump AddressPool Volume k gallon Water Temp Degrees (C. or F.) Units Flow Unit TimeUnit Temperature Unit Priming Max Priming Flow GPM Max Priming Time MinSystem Priming Time Min Filter Clean Filter Pressure PSI Turnovers perDay Cycles per Day Cycle Start Time Time/Contrast Set Time hh:mmContrast Level Features Activation Set Flow GPM Set Start Time hh:mm SetStop Time hh:mm Backwash Backwash Flow GPM Backwash Duration Min. RinseDuration Min. Vacuum Vacuum Flow GPM Vacuum Duration Min.

At process block 2306, the wireless adapter 2204 can transmit theparameter values to the cloud based server 2208. At process block 2308,the cloud based server 2208 can determine if the parameter values havechanged. In an alternate embodiment, the wireless adapter 2204 caninternally store the parameter values and can determine if the parametervalues have changed prior to transmitting the parameter values to thecloud based server 2208. In one embodiment, tolerance windows can beselected to allow for some fluctuation in the parameter values thatwould not qualify as a change in the parameter value. Thus, in someexamples, the parameter values are not considered to have changed if theamount of change is within a tolerance window. In some embodiments, thetolerance window can be set by a user. Alternatively, the tolerancewindow can be predetermined in the variable speed pump controller 2204.If the parameter values have not changed, the wireless adapter 2204 cancontinue to monitor the parameters at process block 2304. If theparameters have changed, the cloud based server 2208 can be updated toreflect the changed parameters at process block 2310. In someembodiments, the changed parameters can be highlighted so that when auser accesses the parameters on the cloud based server 2208, the usercan quickly determine which parameters have changed. In someembodiments, the cloud based server 2208 can push an alert message to auser device 2212 when one or more of the parameters change. In oneembodiment, the cloud based server 2208 can push an alert message to auser's internet connected device 2212 using methods discussed above. Thealert message can inform the user that the parameter has changed andcan, in some examples, display the changed parameter in the alertmessage.

FIG. 24 illustrates a monitoring and control process 2400 for a variablespeed pool pump controller 2202. At process block 2402, the variablespeed pool pump controller 2202 can be turned on. At process block 2404,the wireless adapter 2204 can monitor parameters associated with thevariable speed pool pump controller 2202. Parameters can include theparameters listed in Table 2 above. At process block 2406, the wirelessadapter 2204 can determine if any of the parameters exceed predeterminedvalues. In one embodiment, the predetermined values can be set by theuser; alternatively, the predetermined values can be inherently setwithin the variable speed pool pump controller 2202. In a furtherembodiment, the wireless adapter 2204 can determine if any faultcondition parameters have been generated by the variable speed pool pumpcontroller 2202 at process block 2406. If no parameters exceed thepredetermined values at process block 2406, the process 2400 returns toprocess block 2404 and continues to monitor parameters associated withthe variable speed pool pump controller 2202. If a parameter isdetermined to exceed a predetermined value at process block 2406, thewireless adapter 2204 can transmit data to the cloud based server 2208indicating that one or more parameters have exceeded a predeterminedvalue at process block 2408. The cloud based server 2208 can thengenerate an alert message at process block 2410. The cloud based server2208 can push the alert message to a user device 2212 at process block2412. In one embodiment, the cloud based server 2208 can push an alertmessage to a user's internet connected device 2212 using methodsdiscussed above. Examples of alerts that can be pushed to the userdevice 2212 can include over-current, over-voltage, under-voltage,cannot start motor, dry run, ground fault, system not grounded, opentransducer, shorted transducer, over-temperature, excessive runtime,filter clog, internal fault, hardware fault, external fault, low amps,jam, over pressure, clogged impeller, leak in suction line, loss ofprime, cavitation, etc.

At process block 2414, the wireless adapter 2204 can determine if thevariable speed pump controller 2202 shut down an associated pump motor2214 at process block 2414. In one example, the pump motor 2214 can beshut down when certain parameters are exceeded, such as those discussedabove. If the pump motor 2214 was not shut down, the wireless adapter2204 can continue to monitor the parameters associated with the variablespeed pool pump controller 2202 at process block 2404. When the pumpmotor 2206 is shut down, a further alert message can be relayed to theuser device 2212, indicating that the pump motor 2206 is not currentlyoperating. At process block 2416, the wireless adapter 2204 candetermine if a remote user restart has been initiated. If no remote userrestart has been initiated, the process 2400 ends at process block 2418.If a remote user restart has been initiated, the cloud based server 1408can instruct the variable frequency pool pump controller 2202 to restartthe pump motor 2214 via wireless adapter 2204 at process block 2420. Thevariable frequency pool pump controller 2202 can then turn on the pumpmotor at process block 2402.

In one embodiment, a user can be presented with an option to restart thepump motor 2214 on the user device 2212. The user can be presented withan option to restart the pump motor 2214 anytime the pump motor 2214 isshut down. Alternatively, the option to restart the pump motor 2214 canbe based on the parameter that caused the shutdown. For example, theoption to restart the pump motor 2214 may not be available when theparameter that exceeded the predetermined value indicates an electricalshort or ground fault. In a further embodiment, the wireless adapter2204 can continuously monitor the parameters associated with thevariable speed pool pump controller 2202 and provide a user with anoption to restart the pump motor 2214 when the parameter associated withthe variable speed pump controller 2202 no longer exceeds thepredetermined value. For example, if the pump motor 2214 was shut downdue to a parameter associated with the exceeding a predetermined value,the wireless gateway 2204 can provide the user with the option torestart the pump motor 2214 when the parameter associated with thetemperature of the variable speed pool pump controller 2202 falls belowthe predetermined value. In a further embodiment, the option to restartthe pump motor 2214 can be provided on the user device 2212 when thevariable speed pool pump controller 2202 has been shut down. When a userthen attempts to restart the pump motor 2214, the wireless gateway 2204can first determine if a restart is possible, based on the reason forthe shutdown. If it is not, the wireless gateway 2204 can have an alertpushed to the user device 2212 indicating that a remote restart is notavailable. In some embodiments, the wireless adapter 2204 can furtherpush a message to the user device 2212 explaining why a remote reset ofthe pump motor 2214 is not currently available.

FIG. 25 illustrates a user requested parameter update process 2500. Atprocess block 2502, the variable speed pool pump controller 2202 can beturned on. At process block 2504, the wireless adapter 2204 can monitorparameters associated with the variable speed pool pump controller 2202.Parameters can include the parameters listed in Table 2 above. Atprocess block 2506, the wireless adapter 2204 can upload an initial setof parameter values to the cloud based server 2208. In some embodiments,all parameters associated with the variable speed pool pump controller2202 can be uploaded to the cloud based server 2208. Alternatively, aselect subset of the parameters associated with the variable speed poolpump controller 2202 can be uploaded to the cloud based server 2208. Atprocess block 2508, the process 2500 can determine if a user hasrequested a parameter refresh. In one embodiment, the user can request aparameter refresh by performing a “refresh” operation on the user device2212. A “refresh” operation can include selecting a refresh button,performing an action such as a gesture on the user device 2212, and/orrefreshing an internet browser. The refresh operation can provide amessage to the cloud based server 2208 via the user device 2212 that arefresh is requested. The cloud based server 2208 can then communicate arequest to the wireless adapter 2204 to provide updated parameters. Ifno user requested refresh is detected at process block 2508, thewireless adapter 2204 can continue to monitor parameters at processblock 2504. If a user refresh request is provided, the wireless adapter2204 can transmit updated parameters to the cloud based server 2208 atprocess block 2510.

FIG. 26 illustrates a service provider alert process 2600. At processblock 2602, the variable speed pool pump controller 2202 can be turnedon. At process block 2604, the wireless adapter 2204 can monitorparameters associated with the variable speed pool pump controller 2202.The monitored parameters can include the parameters shown above in Table2. At process block 2606, the wireless adapter 2204 can determine if anonrecoverable fault condition has been detected. Examples ofnonrecoverable fault conditions can include ground faults, over-voltage,over-current, short circuit, no motor start, loss of communication, lossof prime, or other relevant faults. If a nonrecoverable fault conditionis not detected, the wireless adapter 2204 can continue to monitor theparameters associated with the battery backup pump control system atprocess block 2604. Where a nonrecoverable fault is detected, thewireless adapter 2204 can transmit the fault data to the cloud basedserver 2208 at process block 2608. The cloud based server 2208 can thenpush an alert message to a user device 2212 to inform the user of thenonrecoverable fault at process block 2610. In one embodiment, the alertmessage can inform a user that maintenance is required.

At process block 2612, the user device 2212 can provide the user with anoption to contact a service provider. In one embodiment, the user device2212 can receive a message from the cloud based server 2208 to providethe user with the option to contact a service provider. Alternatively,the user device 2212 can automatically provide the option to contact aservice provider when the user device 2212 receives the message from thecloud based server 2208 indicating the nonrecoverable fault hasoccurred. If the user does not choose to contact a service provider atprocess block 2612, the process can end at process block 2614. If theuser does choose to contact a service provider, a connection can be madeto a maintenance server at process block 2616. In one embodiment, themaintenance server can be located in the cloud based server 2208.Alternatively, the maintenance server can be in a separate cloud basedserver. Further, the maintenance server can be the cloud based server2208. In one embodiment, the user device 2212 can establish a connectionwith the maintenance server directly. Alternatively, the user device2212 can transmit a message to the cloud based server 2208 indicatingthat the user has selected to contact the service provider. The cloudbased server 2208 can then access the maintenance server.

In one embodiment, the maintenance server can contain contactinformation for service providers authorized to provide maintenance tothe variable speed pool pump controller 2202. The maintenance server canhave access to a user profile of the user and/or the productregistration data provided by the user, such as discussed above.Alternatively, information from the user profile and/or productregistration can be provided to the maintenance server via the cloudbased server 2208. Using the information contained in the user profileand/or product registration data, the maintenance server can filter thepossible service providers based on product data (make, model,installation, years in service, etc) as well as user data (geographiclocation, usual distributor, past maintenance, etc.). This can allow forthe proper service provider to be contacted, which can allow for moreefficient product repair.

In a further embodiment, parameters associated with the nonrecoverablefault can be analyzed in the cloud based server 2208. The cloud basedserver 2208 can analyze the parameters associated with the fault andprovide the analysis to the maintenance server. Based on the analysis,the maintenance server can create a list of materials needed to performthe maintenance. Examples of potential replacement parts can includeterminal blocks, control boards, inductors, sensors, capacitors, controlpanels, transducers, fans, inverter/converter modules, pump, motor,filters, strainers, etc. Further, if there is sufficient data regardingthe installation of the product, additional replacement parts can beautomatically obtained. For example, certain repairs can require newplumbing fittings, such as pipes, elbows, couplers, reducers, valves,etc. If a complete bill of material (BOM) is available to the cloudbased server 2208 regarding the initial installation of the variablespeed control system ADA, the cloud based server 2208 can analyze theBOM to determine which additional parts may be needed. Additionally, insome embodiments the maintenance server can have access to stock levelsof replacement parts on hand for the service providers. Once the properservice provider is determined, the maintenance and/or cloud basedserver 2208 server can evaluate the stock list of the relevant serviceprovider to determine if there is sufficient stock to perform the neededrepair. If not, the maintenance and/or cloud based server 2208 can placean order for the replacement parts needed to perform the repair. Forexample, the maintenance and/or cloud based server 2208 can order thereplacement parts from other service providers. Further, the maintenanceand/or cloud based server 2208 can order the parts from a distributor ordealer. Finally, in some instances, the maintenance and/or cloud basedserver 2208 can order the parts directly from the manufacturer. In someembodiment, the maintenance and/or cloud based server 2208 server canautomatically order the replacement parts once the user chooses tocontact a service provider. Alternatively, the cloud based server 2208can push a message to the user device 2212 requiring the user to approveany orders. In some examples, the maintenance and/or cloud based server2208 server can provide an actual or estimated cost of the requiredreplacement parts that can be provided to the user. Further, themaintenance server can wait until authorization is provided from theservice provider before any replacement parts are issued.

At process block 2618, the service provider can be contacted. In oneembodiment, the maintenance and/or cloud based server 2208 can contactthe service provider. The maintenance and/or cloud based server 2208 cancontact the service provider in various ways. In one example, anelectronic message can be transmitted to the service provider regardingthe maintenance issue. Examples of electronic messages can include textmessages (SMS, MMS, etc.), e-mail, instant message, etc. Further, themaintenance and/or cloud based server 1408 can contact the serviceprovider by using an automated voice message. The messages provided tothe service provider can include information relating to the contactinformation and address of the user, the nature of the problem, thefault and associated parameters, historical data (previous serviceperformed, faults received over time, etc), and/or the list of expectedreplacement parts. Further, in some embodiments, the user can bepresented with a questionnaire when the user chooses to contact theservice provider. The questionnaire can allow the user to select besttimes and methods for contacting the user and best times for the serviceprovider to schedule the appointment. In further embodiments, themaintenance and/or cloud based server 2208 can have access to ascheduling/work order system of the service provider and can schedule anappointment automatically in the system.

FIG. 27 illustrates a preventative maintenance process 2700. At processblock 2702, the variable speed pump controller 2202 can be turned on. Atprocess block 2704, the wireless adapter 2204 can monitor parametersassociated with the operation of the battery backup sump pool pumpcontrol system 2202. Examples of parameters can include those listedabove in Table 2, as well as faults, including ground faults,over-voltage, over-current, short circuit, no motor start, loss ofcommunication, or other relevant faults. At process block 2706, thewireless adapter 2204 can determine if any of the parameters exceedpredetermined preventative maintenance values. In one embodiment, thepredetermined preventative maintenance values can be set by the user;alternatively, the predetermined values can be inherently set within thevariable speed pool pump controller 2202. In a further embodiment, thewireless adapter 2204 can determine if any fault condition parametershave been generated by the variable speed pool pump controller 2202 atprocess block 2706 that would be related to the need for preventativemaintenance. For example, over-temperature faults, over-voltage/currentfaults, and under-voltage faults can be indicative of the need forpreventative maintenance. If no parameters exceed the predeterminedpreventative maintenance values at process block 2706, the process 2700can return to process block 2704 and continue to monitor parametersassociated with the variable speed pool pump controller 2202. If aparameter is determined to exceed a predetermined preventativemaintenance value at process block 2706, the wireless adapter 2204 cantransmit data to the cloud based server 2208 indicating that one or moreparameters have exceeded the predetermined preventative maintenancevalues at process block 2708. The cloud based server 2208 can thengenerate and push an alert message to the user device 2212 at processblock 2710. In one embodiment, the cloud based server 2208 can push analert message to a user's internet connected device 2212 using methodsdiscussed above. In one embodiment, the alert message can inform theuser that preventative maintenance is required for the variable speedpool pump controller 2202.

At process block 2712, the user can be presented with an option tocontact a service provider. In one embodiment, the user can be presentedwith the option to contact the service provider via the user device2212. In a further embodiment, the user device 2212 can receive amessage from the cloud based server 2208 to provide the user with theoption to contact a service provider. Alternatively, the user device2212 can automatically provide the option to contact a service providerwhen the user device 2212 receives the message from the cloud basedserver 2208, indicating one or more of the parameters have exceeded thepredetermined preventative maintenance level(s). If the user chooses tonot to contact a service provider at process block 2712, the process canend at process block 2714. If the user does choose to contact a serviceprovider, a connection can be made to a maintenance server at processblock 2716. In one embodiment, the maintenance server can be located inthe cloud based server 2208, as discussed above. Alternatively, themaintenance server can be in a separate cloud based server. Further, themaintenance server can be the cloud based server 2208. In oneembodiment, the user device 2212 can establish a connection with themaintenance server directly. Alternatively, the user device 2212 cantransmit a message to the cloud based server 2208, indicating that theuser has selected to contact the service provider. The cloud basedserver 2208 can then access the maintenance server to contact theservice provider.

At process block 2718, the service provider can be contacted. In oneembodiment, the maintenance and/or cloud based server 2208 can contactthe service provider. The maintenance and/or cloud based server 2208 cancontact the service provider in various ways. In one example, anelectronic message can be transmitted to the service provider regardingthe maintenance issue. Examples of electronic messages can include textmessages (SMS, MMS, etc.), e-mail, instant message, etc. Further, themaintenance and/or cloud based server 1408 can contact the serviceprovider by using an automated voice message. The messages provided tothe service provider can include information relating to the contactinformation and address of the user, the nature of the problem, thefault and associated parameters, historical data (previous serviceperformed, faults received over time, etc), and/or the list of expectedreplacement parts. Further, in some embodiments, the user can bepresented with a questionnaire when the user chooses to contact theservice provider. The questionnaire can allow the user to select besttimes and methods for contacting the user and best times for the serviceprovider to schedule the appointment. In further embodiments, themaintenance and/or cloud based server 2208 can have access to ascheduling/work order system of the service provider and can schedule anappointment automatically in the system.

At process block 2720, the maintenance and/or cloud based server 2208can analyze the parameters exceeded the predetermined preventativemaintenance values to determine what, if any, replacement components maybe required. Based on the analysis, the maintenance server and/or cloudbased server 2208 can create a list of materials needed to perform thepreventative maintenance. Examples of potential replacement parts caninclude terminal blocks, control boards, inductors, sensors, capacitors,control panels, transducers, fans, inverter/converter modules, pump,motor, etc. Further, if there is sufficient data regarding theinstallation of the product, additional replacement parts can beautomatically obtained. For example, certain repairs can require newplumbing fittings, such as pipes, elbows, couplers, reducers, valves,etc. If a complete bill of material (BOM) is available to the cloudbased server 2208 regarding the initial installation of the variablespeed pool pump controller 2202, the cloud based server 2208 can analyzethe BOM to determine which additional parts may be needed.

If no replacement parts are needed, the process 2700 can end at processblock 2722. However, if the analysis indicates that replacement partswill be needed, the maintenance and/or cloud based server 2208 can orderthe replacement parts at process block 2724. In some embodiments, themaintenance server can have access to stock levels of replacement partson hand for the service providers. Once the proper service provider isdetermined, the maintenance server can evaluate the stock list of therelevant service provider to determine if there is sufficient stock toperform the needed repair. If not, the maintenance server can place anorder for the replacement parts needed to perform the repair. Forexample, the maintenance server can order the replacement parts fromother service providers Further, the maintenance server can order theparts from a distributor or dealer. Finally, in some instances, themaintenance server can order the parts directly from the manufacturer.In some embodiments, the maintenance server can automatically order thereplacement parts once the user chooses to contact a service provider.Alternatively, the cloud based server 2208 can push a message to theuser device 2212 requiring the user to approve any orders. In someexamples, the maintenance server can provide an actual or estimated costof the required replacement parts that can be provided to the user.Further, the maintenance and/or cloud based server 2208 can wait untilauthorization is provided from the service provider before anyreplacement parts are ordered.

FIG. 28 illustrates a remote parameter modification process 2800. Atprocess block 2802, the variable speed pool pump controller 2202 can beturned on. At process block 2804, the wireless adapter 2204 can monitorparameters associated with the variable speed pool pump controller 2202.Parameters can include the parameters listed in Table 2 above. Atprocess block 2806, the wireless adapter 2204 can upload an initial setof parameter values to the cloud based server 2208. In some embodiments,all parameters associated with the variable speed pool pump controller2202 can be uploaded to the cloud based server 2208. Alternatively, aselect subset of the parameters associated with the variable speed pumpcontroller 2202 can be uploaded to the cloud based server 2208. Atprocess block 2808, a user can attempt to modify the parameters in thecloud based server 2208 remotely using a user device 2212. If the useris not attempting to modify the parameters remotely, the wirelessadapter 2204 can continue to monitor parameters associated with thevariable speed pool pump controller 2202. At process block 2808, theprocess 2800 can determine if a user, via a user account, has remotewrite access. In one embodiment, a user can select during the initialsetup of the variable speed pool pump controller 2202 if write accesswill be allowed. In some examples, write access can be associated with aremote user device 2212. In some embodiments, a user can be required toenter a passcode before write access is enabled. In other embodiments,the write access can be limited to a specific user device 2212. Forexample, only a user device with a specific MAC address can beassociated with write access.

If no user write access exists, the wireless adapter 2204 continues tomonitor the parameters associated with the variable speed pool pumpcontroller 2202 at process block 2804. If the user does have writeaccess, the parameters can be updated in the cloud based server 2208 atprocess block 2812. In one embodiment, a user with write access canmodify any parameter, such as those listed in Table 2 above.Alternatively, the parameters that can be modified remotely can belimited to a certain subset of the parameters associated with thevariable speed pump controller 2202. Once the parameters have beenupdated in the cloud based server 2208, the cloud based server 2208 canpush the modified parameters to the variable speed pool pump controller2202 via the wireless adapter 2204 at process block 2814.

FIG. 29 illustrates a remote control process 2900 for a variable speedpool pump controller 2202. At process block 2902, a user can access thevariable speed pool pump controller 2202 using a user device 2212. Inone embodiment, the user can access the variable speed pool pumpcontroller 2202 by transmitting a request to the cloud based server2208. The cloud based server 2208 can then relay the request to thewireless adapter 2204 which can provide access to the variable speedpump controller. At process block 2904, the user can attempt to modifyan operational parameter of the variable speed drive controller 2202.Examples of operational parameters can include start, stop, reset,speed, pressure setting, etc. At process block 2906, a permission levelassociated with the user is evaluated to determine if the user haspermission to modify operational parameters of the variable speed drivecontroller 2202. In one embodiment, a user can select during the initialsetup of the variable speed pool pump controller 2202 permission levels.In some examples, the permission levels can be associated with theremote user device 2212. For example, only a user device with a specificMAC address can be associated with write access. Alternatively, apasscode can be associated with certain permission levels. For example,some operational parameters may be able to be accessed without anypasscode, while others may require the user to enter a passcode toobtain the proper permission level. Thus, different operationalparameters can be associated with different permission levels.Additionally, permission levels can depend on the specific user who isattempting to access the variable speed pool pump controller 2202. Forexample, one household user having a user account associated with thevariable speed pool pump controller 2202 may have full permission tomodify operational parameters, while other household users having useraccounts associated with the same variable speed pool pump controller2202 may have limited or no permission to modify operational parametersof the variable speed pump controller 2202. In some embodiments, oneuser associated with the variable speed pump controller can have“administrative” privileges, allowing full permission to all operationalparameters. The user with administrative privileges can then assignpermission levels to other users associated with the variable speed poolpump controller 2202.

If the user does not have a sufficient permission level to modify theselected operational parameter, an alert message can be pushed to theuser device 2212 at process block 2908. The alert message can inform theuser that they have insufficient permission to remotely modify theselected operational parameter. If the user is determined to have asufficient permission level to modify the selected operationalparameter, it can then be determined whether the variable speed poolpump controller 2202 allows remote control at process block 2910. Insome embodiments, a user can disable the variable speed pump controllerfrom accepting remote modifications. Alternatively, the variable speedpool pump controller 2202 can be set to only accept remote commandsduring certain time periods. Further, the variable speed pool pumpcontroller 2202 can be set to only accept remote commands where otherparameters are within a given range. For example, if the water pressureis determined to be low, the variable speed pool pump controller 2202may prevent remote commands that could further lower the water pressure.If the variable speed pool pump controller 2202 does not allow remoteoperation, an alert message can be pushed to the user device 2212 atprocess block 2912. The alert message can inform the user that theoperational parameters cannot currently be modified. If the variablespeed pool pump controller 2202 does allow remote modification ofoperational parameters, the operational state of the variable speed poolpump controller 2202 can be modified at process block 2914.

FIG. 30 illustrates a remote mode control process 3000. At process block3002, a user can attempt to remotely access the variable speed pool pumpcontroller 2202. In one embodiment, the user can use a user device 2212to access the variable speed pool pump controller 2202. Further, theuser device 2212 can communicate with the variable speed pool pumpcontroller 2202 by first communicating with the cloud based server 2208which can then communicate with the variable speed pool pump controller2202 via the wireless adapter 2204. Once the user has accessed thevariable speed pool pump controller 2202, the user can then select apredetermined pumping mode from a plurality of defined pumping modes atprocess block 3004. Example pumping modes can include standard pumpmodes, backwash pump modes, extra-filter pump modes, vacuum pump modes,etc. In one example, the variable speed pool pump controller 2202 caninclude a plurality of user defined pumping modes, which can further beselected by the user. The user defined pumping modes can includespecific pump speeds that operate for given amounts of time, along withother types of pumping modes.

At process block 3006, a permission level associated with the user isevaluated to determine if the user has permission to modify the pumpingmode of the variable speed drive controller 2202. In one embodiment, auser can select permission levels during the initial setup of thevariable speed pool pump controller 2202. In some examples, thepermission levels can be associated with the remote user device 2212.For example, only a user device with a specific MAC address can beassociated with a specific permission level. Alternatively, a passcodecan be associated with certain permission levels. For example, somepumping modes may be able to be accessed without any passcode, whileothers may require the user to enter a passcode to obtain the properpermission level. Thus, different pumping modes can be associated withdifferent permission levels. Additionally, permission levels can dependon the specific user who is attempting to access the variable speed poolpump controller 2202. For example, one household user having a useraccount associated with the variable speed pool pump controller 2202 mayhave full permission to modify pumping modes, while other householdusers having user accounts associated with the same variable speed poolpump controller 2202 may have limited or no permission to modify pumpingmodes of the variable speed pump controller 2202. In some embodiments,one user associated with the variable speed pump controller can have“administrative” privileges, allowing full permission to all operationalparameters. The user with administrative privileges can then assignpermission levels to other users associated with the variable speed poolpump controller 2202.

If the user does not have a sufficient permission level to remotelyselect the pumping mode, an alert message can be pushed to the userdevice 2212 at process block 3008. The alert message can inform the userthat they have insufficient permission to remotely select the pumpingmode. If the user is determined to have a sufficient permission level toselect the pumping mode, it can then be determined whether the selectedpumping mode is different than the current pumping mode at process block3010. If the variable speed pool pump controller 2202 is currentlyoperating in the selected pumping mode, the variable speed pool pumpcontroller 2202 can continue to operate in the current mode at processblock 3012. In some embodiments, an alert message can be pushed to theuser device 2212 to inform the user that the pump is already operatingin the selected mode. If the variable speed pool pump controller 2202 iscurrently operating in a different pumping mode, the pumping mode of thevariable speed pool pump controller 2202 can be modified at processblock 3014.

Automated Aquatic Device Controllers

The following paragraphs are directed to the use of a wireless adapterdevice to provide for wireless access and/or control of automatedaquatic device controllers. Example automated aquatic device controllerscan include products such as INTELLITOUCH® Systems, Compool®, EasyTouch®Control Systems, PL4 and PSL4 Pool and Spa Control Systems, IntelliComm,ScreenLogic2, and SunTouch Control Systems from Pentair. However, otherautomated aquatic device controllers with a suitable communication portcan be used. The automated aquatic device controllers described belowcan generally both monitor parameters and other characteristics ofconnected aquatic devices. Further, in some examples, the automatedaquatic device controllers can also control connected aquatic devices.Aquatic devices can include pumps, pump controllers, variable speed pumpcontrollers, chlorinators, water softeners, water features, filters,lights, pH balancers, etc. In some examples, a single automated aquaticdevice controller can monitor and control multiple aquatic devices.

FIG. 31 illustrates an automated aquatic device control system 3100. Anautomated aquatic device controller 3102, as discussed above, can be incommunication with a wireless adapter 3104 via communication line 3106.In one embodiment, the wireless adapter 3104 can be a wireless adapteras discussed above. The wireless adapter 3104 can communicate with acloud based server 3108 via a wireless gateway 3110 using a wirelessconnection 3116. In one embodiment, the wireless gateway 3110communicates with the cloud based server 3108 via an internetconnection. In some embodiments, the wireless gateway 3110 can connectto the Internet via a router and/or modem. The cloud based server 3108can be in communication with one or more user devices 3112. Further, theautomated aquatic device controller 2202 can be coupled to one or moreaquatic devices (not shown).

FIG. 32 illustrates a remote parameter display process 3200. At processblock 3202, the automated aquatic device controller 2202 can beconnected to the cloud based server 3108 via the wireless adapter 3104.Once the automated aquatic device controller 3102 is connected to thecloud based server 3108, the automated aquatic device controller 3102can upload defined parameters to the cloud based server 3108. In oneembodiment, the parameters can be selected by a user when setting up theautomated aquatic device controller 2202. Alternatively, the user canselect which parameters specifically are to be uploaded to the cloudbased server 3108. In one example, the automated aquatic devicecontroller 3102 can have access to all of the parameters of the devicesconnected to the automated aquatic device controller 3102. Thus, in oneexample, the parameters listed above in Tables 1 and 2 could be uploadedto the cloud based server 3108 by the automated aquatic devicecontroller 3102. Additionally, other parameters associated withadditional aquatic devices can further be uploaded to the cloud basedserver 3108.

At process block 3206, the defined parameters can be monitored. In oneembodiment, the wireless gateway 3104 can monitor the parameters.Alternatively, the automated aquatic device controller 3102 can beconfigured to monitor the defined parameters. Further, the definedparameters can be constantly uploaded to the cloud based server 3108. Atprocess block 3208, the cloud based server 3108 can determine if theparameter values have changed. In an alternate embodiment, the wirelessadapter 3104 can internally store the parameter values and can determineif the parameter values have changed before transmitting the parametervalues to the cloud based server 3108. In a further embodiment, theautomated aquatic device controller 2202 can be configured to determinewhen the defined parameters have changed. In one embodiment, tolerancewindows can be selected to allow for some fluctuation in the parametervalues that would not qualify as a change in parameter values. Thus, insome examples, the parameter values are not considered to have changedif the amount of change is within a tolerance window. In someembodiments, the tolerance window can be set by a user. Alternatively,the tolerance window can be predetermined in the automated aquaticdevice controller 2202. Further, the tolerance window can be defined inthe cloud based server 3108. If the parameter values have not changed,the defined parameters can continue to be monitored at process block3204. If the parameters have changed, the cloud based server 3108 can beupdated to reflect the changed parameters at process block 3210. In someembodiments, the changed parameters can be highlighted so that when auser accesses the parameters on the cloud based server 3108, the usercan quickly determine which parameters have changed. In someembodiments, the cloud based server 3108 can push an alert message to auser device 3112 when one or more of the parameters change. In oneembodiment, the cloud based server 3108 can push an alert message to auser's internet connected device 3112 using methods discussed above. Thealert message can inform the user that the parameter has changed andcan, in some examples, display the changed parameter in the alertmessage at process block 3212.

FIG. 33 illustrates a user requested parameter update process 3300. Atprocess block 3302, the automated aquatic device controller 3102 can beconnected to the cloud based server 3108 via the wireless adapter 3104.Once the automated aquatic device controller 3102 is connected to thecloud based server 3108, the automated aquatic device controller 3102can upload defined parameters to the cloud based server 3108 at processblock 3304 via the wireless adapter 3104. In one embodiment, theuploaded parameters can be the same as those discussed above.

At process block 3306, the defined parameters can be monitored. In oneembodiment, the wireless adapter 3104 can monitor the parameters.Alternatively, the automated aquatic device controller 3102 can beconfigured to monitor the defined parameters. Further, the definedparameters can be constantly uploaded to the cloud based server 3108. Atprocess block 3308, the process 3300 can determine if a user hasrequested a parameter refresh. In one embodiment, the user can request aparameter refresh by performing a “refresh” operation on the user device3112. A “refresh” operation can include selecting a refresh button,performing an action such as a gesture on the user device 3112, orrefreshing an internet browser. The refresh operation can provide amessage to the cloud based server 3108 that a refresh is requested. Thecloud based server 3108 can then communicate to the wireless adapter3104 to provide updated parameters. If no user requested refresh isdetected at process block 3308, the wireless adapter 3104 can continueto monitor parameters at process block 3306. If a user request isprovided, the wireless adapter 3104 can transmit updated parameters tothe cloud based server 3108 at process block 3310. The updatedparameters can then be displayed to the user at process block 3312.

FIG. 34 illustrates a remote fault warning process 3400. At processblock 3402, the automated aquatic device controller 3102 can beconnected to the cloud based server 3108, as discussed above. Once theautomated aquatic device controller 3102 is connected to the cloud basedserver 3108, the automated aquatic device controller 3102 can uploaddefined parameters to the cloud based server 3108 at process block 3404.In one embodiment, the uploaded parameters can be the same as thosediscussed above. At process block 3406, the defined parameters can bemonitored. In one embodiment, the wireless adapter 3104 can monitor thedefined parameters. Alternatively, the automated aquatic devicecontroller 3102 can be configured to monitor the defined parameters.Further, the defined parameters can be constantly uploaded to the cloudbased server 3108. At process block 3408, the wireless adapter 3104 candetermine if any of the parameters exceed predetermined values. In oneembodiment, the predetermined values can be set by the user;alternatively, the predetermined values can be inherently set within theautomated aquatic device controller 3102. In a further embodiment, thewireless adapter 3104 can determine if any fault condition parameters ormessages have been generated by the automated aquatic device controller3102. In some embodiments, the automated aquatic device controller 3102can monitor coupled aquatic devices for any generated fault conditions.The automated aquatic device controller 3102 can subsequentlycommunicate the generated fault conditions to the wireless adapter 3104.If no parameters exceed the predetermined values, or no fault messageshave been generated at process block 3408, the process 3400 can returnto process block 3406 and continue to monitor parameters associated withthe automated aquatic device controller 3102. If a parameter isdetermined to exceed a predetermined value, or a fault condition isgenerated at process block 3408, the wireless adapter can transmit datato the cloud based server 3108 indicating that one or more parametershave exceeded a predetermined value (or a fault condition has beengenerated) at process block 3410. The cloud based server 3108 can thengenerate an alert message at process block 3412. The cloud based server3108 can then push the alert message to a user device 3112 at processblock 3414. In one embodiment, the cloud based server 3108 can push analert message to a user's internet connected device 3112 using methodsdescribed above.

FIG. 35 illustrates a remote parameter modification process 3500. Atprocess block 3502, the automated aquatic device controller 3102 can beconnected to cloud based server 3108, as described above. Once theautomated aquatic device controller 3102 is connected to the cloud basedserver 3108, the automated aquatic device controller 3102 can uploaddefined parameters to the cloud based server 3108 at process block 3504via the wireless adapter 3104. At process block 3506, the definedparameters can be monitored. In one embodiment, the wireless adapter3104 can monitor the defined parameters. Alternatively, the automatedaquatic device controller 3102 can be configured to monitor the definedparameters. Further, the defined parameters can be constantly uploadedto the cloud based server 3108. At process block 3508, the process 3500can monitor to see if a user attempts to modify a parameter. If a userdoes not attempt to modify a parameter, the process can continue tomonitor the parameters at process block 3506. If a user does attempt tomodify a parameter, the process 3500 can determine if a user, via a useraccount, has a sufficient permission level to modify the parameters atprocess block 3510. In one embodiment, a user can select, during theindividual setup of the automated aquatic device controller 3102, therequired permission level to modify parameters. Further, individualpermission levels can be set for each aquatic device connected to theautomated aquatic device controller 3102. In one embodiment, a user canset the required permission levels for each aquatic device on theautomated aquatic device controller 3102. Alternatively, a user can setthe required permission levels for each aquatic device on eachindividual aquatic device. In some embodiments, a user can be requiredto enter a passcode to provide a sufficient permission level to modifythe parameters. Further, permission levels can be associated withspecific users. Still further, permission levels can be associated withspecific user devices 3112. For example, the cloud based server 3108 candetermine a permission level associated with a specific MAC addressassociated with a user device 3112 to determine a permission level.

If the user does not have a sufficient permission level to modify theparameters, the process 3500 continues to monitor the parameters atprocess block 3506. If the user does have sufficient permission levelsto modify parameters, the parameters can be updated in the cloud basedserver 3108 at process block 3512. The cloud based server 3108 can thenpush the new parameters to the automated aquatic device controller 3102via the wireless adapter 3104 at process block 3514.

FIG. 36 illustrates a remote control process 3600 for the automatedaquatic device controller 3102. At process block 3602, the automatedaquatic device controller 3102 can be connected to cloud based server3108, as described above. Once the automated aquatic device controller3102 is connected to the cloud based server 3108, the automated aquaticdevice controller 3102 can upload defined parameters to the cloud basedserver 3108 at process block 3604. At process block 3606, the definedparameters can be monitored. In one embodiment, the wireless adapter3104 can monitor the defined parameters. Alternatively, the automatedaquatic device controller 3102 can be configured to monitor the definedparameters. Further, the defined parameters can be constantly uploadedto the cloud based server 3108. At process block 3608, the process 3600can determine if a user attempts to modify an operational state of theautomated aquatic control system 3100. An operational state of theautomated aquatic control system 3100 can include operational states ofthe automated aquatic controller 3102, as well as operational states ofthe aquatic devices coupled to the automated aquatic controller 3102.Operational states can include those conditions associated with thegeneral operation of the aquatic devices, such as on/off, speed, flow,power, intensity, and/or temperature, as well as defined modes such asfilter modes, vacuum modes, backwash modes, light shows selection,prime, etc. If no attempt is made to modify the operational state of theautomated aquatic control system 3100, the process 3600 can continue tomonitor the parameters at process block 3606.

If a user does attempt to modify an operational state of the automatedaquatic control system 3100, the process 3600 can determine if a user,via a user account, has a sufficient permission level to modify theparameters at process block 3610. In one embodiment, a user can select,during the individual setup of the automated aquatic device controller3102, the required permission level to modify operational states.Further, individual permission levels can be set for each aquatic deviceconnected to the automated aquatic device controller 3102. In oneembodiment, a user can set the required permission levels for eachaquatic device on the automated aquatic device controller 3102.Alternatively, a user can set the required permission levels for eachaquatic device on each individual aquatic device. In some embodiments, auser can be required to enter a passscode to provide a sufficientpermission level to modify the operational state of a given aquaticdevice. Further, permission levels can be associated with specificusers. Still further, permission levels can be associated with specificuser devices 3112. For example, the cloud based server 3108 candetermine a permission level associated with a specific MAC addressassociated with a user device 3112 to determine a permission level.

If the user does not have a sufficient permission level to modifyoperational states of the automated aquatic device control system 3100,the process 3600 continues to monitor the parameters at process block3606. If the user does have sufficient permission levels to modifyoperational states, the parameters can be updated in the cloud basedserver 3108 at process block 3612. The cloud based server 3108 can thenpush the new parameters to the automated aquatic device controller 3102via the wireless adapter 3104 at process block 3614.

FIG. 37 illustrates a service provider alert process 3700. At processblock 3702, the automated aquatic device controller 3102 can beconnected to cloud based server 3108, as described above. At processblock 3704, the automated aquatic device controller 3102 can upload amaintenance alert to the cloud based server 3108 via the wirelessadapter 3104. In one embodiment, the automated aquatic device controller3102 can automatically determine that maintenance is required for one ormore of the aquatic devices it is in communication with. Alternatively,the individual aquatic devices can provide messages to the automatedaquatic device controller 3102 indicating that maintenance is needed. Atprocess block 3706, the user can be presented with a maintenance alert.In one embodiment, the cloud based server 3108 can push the maintenancealert to a user device 3112 after receiving a notice of the maintenancealert from the automated aquatic device controller 3102 via the wirelessadapter 3104. The maintenance alert can include an option to contact aservice provider. At process block 3708, the process 3700 can determineif the user has selected to contact the service provider. If the userhas selected to not contact the service provider, the process 3700 canend at process block 3710. If the user does choose to contact a serviceprovider, a connection can be made to a maintenance server at processblock 3712. In one embodiment, the maintenance server can be located inthe cloud based server 3108. Alternatively, the maintenance server canbe in a separate cloud based server. Further, the maintenance server canbe the cloud based server 3108. In one embodiment, the user device 3112can establish a connection with the maintenance server directly.Alternatively, the user device 3112 can transmit a message to the cloudbased server 3108 indicating that the user has selected to contact theservice provider. The cloud based server 3108 can then access themaintenance server.

In one embodiment, the maintenance server can contain contactinformation for service providers authorized to provide maintenance tothe automated aquatic device controller 3102. The maintenance server canhave access to a user profile of the user and/or the productregistration data provided by the user, such as discussed above.Alternatively, information from the user profile and/or productregistration can be provided to the maintenance server via the cloudbased server 3108. Using the information contained in the user profileand/or product registration data, the maintenance server can filter thepossible service providers based on product data (make, model,installation, years in service, etc) as well as user data (geographiclocation, usual distributor, past maintenance, etc.). This can allow forthe proper service provider to be contacted, which can allow for moreefficient product repair.

In a further embodiment, parameters associated with the maintenancealert can be analyzed in the cloud based server 3108. The cloud basedserver 3108 can analyze the parameters associated with the maintenancealert, and provide the analysis to the maintenance server. Based on theanalysis, the maintenance server can create a list of materials neededto perform the maintenance. Examples of potential replacement parts caninclude, terminal blocks, control boards, inductors, sensors,capacitors, control panels, transducers, fans, inverter/convertermodules, pump, motor, filters, strainers, solar panels, heatingelements, etc. Further, if there is sufficient data regarding theinstallation of the product, additional replacement parts can beautomatically generated. For example, certain repairs can require newplumbing fittings such as pipes, elbows, couplers, reducers, valves,etc. If a complete bill of material (BOM) is available to the cloudbased server 3108 regarding the initial installation of the automatedaquatic control system, the cloud based server 3108 can analyze the BOMto determine which additional parts may be needed. Additionally, in someembodiments the maintenance server can have access to stock levels ofreplacement parts on hand for the service providers. Once the properservice provider is determined, the maintenance and/or cloud basedserver 3108 can evaluate the stock list of the relevant service providerto determine if there is sufficient stock to perform the needed repair.If not, the maintenance and/or cloud based server 3108 can place anorder for the replacement parts needed to perform the repair. Forexample, the maintenance and/or cloud based server 3108 can order thereplacement parts from other service providers. Further, the maintenanceand/or cloud based server 3108 can order the parts from a distributor ordealer. Finally, in some instances, the maintenance and/or cloud basedserver 3108 can order the parts directly from the manufacturer. In someembodiment, the maintenance and/or cloud based server 3108 server canautomatically order the replacement parts once the user chooses tocontact a service provider. Alternatively, the cloud based server 3108can push a message to the user device 3112 requiring the user to approveany orders. In some examples, the maintenance and/or cloud based server3108 server can provide an actual or estimated cost of the requiredreplacement parts that can be provided to the user. Further, themaintenance server can wait until authorization is provided from theservice provider before any replacement parts are issued.

At process block 3714, the service provider can be contacted. In oneembodiment, the maintenance and/or cloud based server 3108 can contactthe service provider. The maintenance and/or cloud based server 3108 cancontact the service provider in various ways. In one example, anelectronic message can be transmitted to the service provider regardingthe maintenance issue. Examples of electronic messages can include textmessages (SMS, MMS, etc.), e-mail, instant message, etc. Further, themaintenance and/or cloud based server 3108 can contact the serviceprovider by using an automated voice message. The messages provided tothe service provider can include information relating to the contactinformation and address of the user, the nature of the problem, thefault and associated parameters, historical data (previous serviceperformed, faults received over time, etc), and/or the list of expectedreplacement parts. Further, in some embodiments, the user can bepresented with a questionnaire when the user chooses to contact theservice provider. The questionnaire can allow the user to select besttimes and methods for contacting the user and best times for the serviceprovider to schedule the appointment. In further embodiments, themaintenance and/or cloud based server 3108 can have access to ascheduling/work order system of the service provider, and can schedulean appointment automatically in the system.

In addition to the features described above, the automated aquaticdevice controller 3102 can provide operating data to the cloud basedserver 3108 via the wireless adapter 3104. The operating data can beanalyzed at the cloud based server 3108 to provide analytic data. Theanalytic data can then be analyzed to provide user specific data tointerested parties. Interested parties can include the user, themanufacturer of the aquatic device and/or automated aquatic devicecontroller 3102, utility companies, distributors, etc. Further, theanalytic data can be used to optimize performance of the aquatic devicesand/or automated aquatic device controller 3108. In one example, filterloading cycles can be monitored by the automated aquatic devicecontroller 3102 and transmitted to the cloud based server 3108 foranalysis. Using the analytic data, profiled user patterns from monitoredbackwash cycles can determined. These patterns can be evaluated toprovide data to a user to suggest a backwashing pattern or schedule thatwould optimize the operation of the aquatic system. For example, theuser can be presented with information suggesting that a longer periodof time be taken between backwash cycles. This can reduce water andenergy usage by requiring fewer backwash cycles. Alternatively, a usermay be presented with information suggesting a shorter period of timebetween backwash cycles. By reducing filter loading, the additionalbackwash cycles can reduce wear on the pumping system, which canincrease life and reduce energy usage.

In a further example, the monitored filter loading data can be combinedwith additional sensor data to allow the cloud based server 3108 todevelop predictive filter backwashing cycles. These predictivebackwashing cycles can optimize the backwashing of the system to ensureminimal water and energy waste, while protecting the pump, motor andfilter system from excessive wear.

In further examples, the aquatic devices and/or additional sensors cancollect additional information to be provided to the cloud based server3108 for analysis. For example, environmental data can be collected.Environmental data can include air temperature, water temperature,rainfall levels, humidity data, wind speed, etc. This data can be usedin the analysis conducted by the cloud based server 3108 for correlationagainst the collected system data associated with the automated aquaticdevice control system 3100.

Further, the cloud based server 3108 can be used to create an energysavings model based on the received operational data. In someembodiment, a cost of ownership can be developed by monitoringparameters such as power consumption and pressure profiles over time.Further, water consumption/waste can be monitored. Water consumption canbe the results of evaporation, system leaks, overfill, etc. Accordingly,data can be provided to a user to provide directions on how to reducewater consumption and/or waste over time. Further, chemical usages canbe monitored, in some embodiments. The chemical usage can subsequentlybe optimized based on water quality parameters. Additionally,residential pool parameters can further be optimized. For example, poolturn-over volume can be based on parameters such as filter loading,water loss, pump loading, etc. Additionally, water quality parameterssuch as pH, oxidation reduction potential, conductivity, and turbiditycan be analyzed and optimized.

Further, the analytic data provided to the cloud based server 3108 canbe used to provide detailed and directed marketing and sales by amanufacturer. For example, by evaluating a cost of ownership of acurrent device or component, a more optimized and/or efficient solutioncan be provided directly to a user showing objective data relating tofuture cost savings. For example, comparisons can be done between usinga set speed pumping system with a variable speed pumping system (such asthose discussed above) which can optimize water flow and energy usagebased on a user's need. Usage data across large sample sizes can beaggregated to develop component and system characteristics based onparameters such as geographic, seasonal, and environmental conditions.Further, data can be collected for components from variousmanufacturers. This data can then be compiled and presented to a user toshow the benefits associated with a specific application ormanufacturer. Further, data associated with products associated with theautomated aquatic device control system 3100 can be collected andanalyzed to provided data for new product development efforts as well ascompetitive analysis of competitor products.

Further, the analytic data can be used to push product engagement with aconsumer base. The analytic data can further be used to develop apotential consumables sales program. Further, as discussed above, theanalytic data can be used to help develop preventative service andmaintenance programs. In some embodiments, a regularly schedulepreventative service and maintenance schedule can be generated based onthe analytic data provided to the cloud based server 3108.

Further, the analytic data can be used to provide a predictive componentfailure information. In one example, predictive pump failure can bedetermined from parameters such as on/off cycling as well as othersensor data. In further examples, other components, such as valve, canbe evaluated for their predictive failure time. In some embodiments, thepredictive component failure can be used to develop maintenance andreplacement plans for the components. In further examples, thepredictive component failure and/or maintenance data can be provided toservice providers. The service providers can use the data to aid inroute planning and predictive maintenance scheduling. Further, theanalytic data can be used to further optimize systems to lower energyconsumption and/or cost.

While the above embodiments and examples are discussed in regards to anautomated aquatic device control system, it should be known that theabove embodiments and examples can be used with any of the disclosedembodiments herein, as well as other control systems and/or devices thatcan be connected to a wireless adapter, as discussed above.

Automated Aquatic Chemical Controllers

The following paragraphs are directed to the use of a wireless adapterdevice to provide for wireless access and/or control automated aquaticchemical controllers. Example automated aquatic chemical controllers caninclude products such as IntelliChem®, IntelliChlor®, and IntelliPH®Control Systems from Pentair. However, other automated aquatic chemicalcontrollers with a suitable communication port can be used, such aschlorinators, salt-to-chlorine converters, water-softeners, etc.Automated aquatic chemical controllers can be used to monitor and/orcontrol chemical levels in aquatic systems, particularly in pools andspa type systems. Further, aquatic chemical controllers can be coupledto one or more chemical dispersal or generation units (chlorinators,pH-balance chemical systems, salt-to-chlorine converters, etc.) (notshown).

FIG. 38 illustrates an exemplary automated chemical dispersal controlsystem 3800. An automated aquatic chemical controller 3802, as discussedabove, can be in communication with a wireless adapter 3804 viacommunication line 3806. In one embodiment, the wireless adapter 3804can be a wireless adapter as discussed above. The wireless adapter 3804can communicate with a cloud based server 3808 via a wireless gateway3810 using a wireless connection 3816. In one embodiment, the wirelessgateway 3810 communicates with the cloud based server via an internetconnection. In some embodiments, the wireless gateway 3810 can connectedto the Internet via a router and/or modem. The cloud based server 3808can be in communication with one or more user devices 3812. Further, theautomated aquatic chemical controller 3802 can be coupled to one or moreaquatic devices (not shown).

FIG. 39 illustrates a user requested parameter update process 3900. Atprocess block 3902, the automated aquatic chemical controller 3802 canbe connected to the cloud based server 3808 via the wireless adapter3104. Once the automated aquatic chemical controller 3802 is connectedto the cloud based server 3808, the automated aquatic chemicalcontroller 3802 can upload defined parameters to the cloud based server3808 at process block 3904 via the wireless adapter 3804. Parameters caninclude flow levels, chemical supply levels, water chemical levels(chlorine, salt, pH, etc.), temperature, time of day, chemical dosages,chemical addition times, water reservoir data, etc. Additionally, theparameters disclosed above can also be uploaded to the cloud basedserver 3808.

At process block 3906, the parameters can be monitored. In oneembodiment, the wireless adapter 3804 can monitor the parameters.Alternatively, the automated aquatic chemical controller 3802 can beconfigured to monitor the defined parameters and communicate theparameters to the cloud based server 3808 via the wireless adapter 3804.Further, the parameters can be constantly uploaded to the cloud basedserver 3808. At process block 3908, the process 3900 can determine if auser has requested a parameter refresh. In one embodiment, the user canrequest a parameter refresh by performing a “refresh” operation on theuser device 3812. A “refresh” operation can include selecting a refreshbutton, performing an action such as a gesture on the user device 3812or refreshing an internet browser. The refresh operation can provide amessage to the cloud based server 3808 that a refresh is requested. Thecloud based server 3808 can then communicate to the wireless adapter3804 to provide updated parameters. If no user requested refresh isdetected at process block 3908, the wireless adapter 3804 can continueto monitor parameters at process block 3906. If a user request isprovided, the wireless adapter 3804 can transmit updated parameters tothe cloud based server 3808 at process block 3910. The updatedparameters can then be displayed to the user at process block 3912.

FIG. 40 illustrates a remote parameter modification process 4000. Atprocess block 4002, the automated aquatic chemical controller 3802 canbe connected to cloud based server 3808 as described above. Once theautomated aquatic chemical controller 3802 is connected to the cloudbased server 3808, the automated aquatic chemical controller 3802 canupload defined parameters to the cloud based server 3808 at processblock 4004. At process block 4006, the defined parameters can bemonitored. In one embodiment, the wireless adapter 3804 can monitor thedefined parameters. Alternatively, the automated aquatic chemicalcontroller 3802 can be configured to monitor the defined parameters.Further, the defined parameters can be constantly uploaded to the cloudbased server 3808. At process block 4008, the process 4000 can monitorto see if a user attempts to modify a parameter. If a user does notattempt to modify a parameter, the process 4000 can continue to monitorthe parameters at process block 4006. If a user does attempt to modify aparameter, the process 4000 can determine if a user, via a user account,has a sufficient permission level to modify the parameters at processblock 4010. In one embodiment, a user can select, during the individualsetup of the automated aquatic chemical controller 3802, the requiredpermission level to modify parameters. In some embodiments, a user canbe required to enter a passcode to provide a sufficient permission levelto modify the parameters. Further, permission levels can be associatedwith specific users. Still further, permission levels can be associatedwith specific user devices 3812. For example, the cloud based server3808 can determine a permission level associated with a specific MACaddress associated with a user device 3812 to determine a permissionlevel. In a further embodiment, permission levels can further berestricted based on the desired action. For example, if a user attemptsto modify a parameter to increase a chlorine level in a pool or spabeyond safe levels, the request may be denied as the user can berestricted from having a permission level allowing for chemical levelsto be raised to an unsafe level. Permission levels can also vary dependon the particular parameter to be modified, as stated above, certainparameters may not be allowed to be modified remotely. For example,certain increases or changes in pH or chlorine levels may not be allowedto be performed remotely in order to prevent harm to occupants in thepool or spa.

If the user does not have a sufficient permission level to modify theparameters, the cloud based server 3808 can push a notification to theuser device 3812 informing the user that they do not have sufficientpermission to modify the given parameter at process block 4012. If theuser does have sufficient permission levels to modify parameters, theparameters can be updated in the cloud based server 3808 at processblock 4014. The cloud based server 3808 can then push the new parametersto the automated aquatic chemical controller 3802 via the wirelessadapter 3804 at process block 4016.

FIG. 41 illustrates a remote chemical ordering process 4100. At processblock 4102, the automated aquatic chemical controller 3802 can beconnected to the cloud based server 3808 via the wireless adapter 3804.Once the automated aquatic chemical controller 3802 is connected to thecloud based server 3808, the automated aquatic chemical controller 3802can monitor supply chemical levels in chemical dispersal/generationdevices. At process block 4106, the automated aquatic chemicalcontroller 3802 can determine if the supply chemical levels in thechemical dispersal/generation devices have fallen below predeterminedlevels. In one example, the predetermined level can be based on theestimated amount of time that the remaining supply chemical will last.Alternatively, the predetermined level can be based on a volume orquantity of the supply chemical. In one embodiment, the user can set thepredetermined levels in the automated aquatic chemical controller 3802.If the supply chemical levels have not fallen below a predeterminedlevel, the automated aquatic chemical controller 3802 can continue tomonitor the supply chemical levels at process block 4104. If the supplychemical levels are determined to have fallen below the predeterminedvalue, an alert can be sent to the user at process block 4108 informingthe user that the supply chemical level is low. In one embodiment, thewireless adapter 3804 can receive a message via communication line 3806from the automated aquatic chemical controller 3802 that the chemicallevel is low. The wireless adapter 3804 can subsequently transmit lowchemical messages to the cloud based server 3808 via the wirelessadapter 3804, which can then push an alert message to a user device3812. Alternatively, the supply chemical levels can be consistently sentto the cloud based server 3808. When the cloud based server 3808determines that the supply chemical levels have fallen below thepredetermined level, the cloud based server 3808 can generate the alertmessage and subsequently push an alert message to the user device 3812.

In some examples, the alert message can inform the user that the supplychemical level is low. Moreover, the alert message can further includeinformation about the current level of the supply chemical, remainingtime until supply chemical is exhausted, etc. Additionally, in someembodiments, the alert message can provide the user with a prompt toorder additional supply chemicals. In one example, the user canpreselect vendors for ordering additional supply chemicals. Thepreselected vendors can be stored in the cloud based server 3808 andassociated with a user account. Further, the user can pre-select otherfeatures of the supply chemicals, such as brand, concentration,quantity, packaging, etc. These parameters can be stored in the cloudbased server 3808 and associated with a user account. In furtherembodiments, the cloud based server 3808 can perform a search of therequired supply chemical and present the user with various options forordering. For example, the cloud based server 3808 can provide multiplevendors (Amazon, brick and motor stores, etc), costs, shipping times andrates, brands, etc. In some embodiments, the cloud based server 3808 canprovide reviews for the user to analyze as well. For example, the cloudbased server 3808 can provide access to reviews on a major retailerwebsite, such as Amazon. Alternatively, the cloud based server 3808 canact as an aggregator, compiling various reviews from across the WorldWide Web. The user can then be provided with an option on the userdevice 3812 to select an option for ordering the replacement supplychemical. If the user has preselected the product, vendor, etc., in thecloud based server 3808, the user can simply be prompted to order thesupply chemical with no additional selection necessary. Additionally,the user can be provided with the cost and allowed to confirm thepurchase before ordering. Alternatively, the user can be provided with alist of options, as described above. Additionally, the user can selectone of the vendor options and then will be directed to the specificwebsite for the selected vendor and can make the purchase directlythrough the vendor's website.

At process block 4110, the process 4100 can determine if the user hasselected to order the supply chemicals. In some embodiments, the usercan select to order the supply chemicals, as discussed above. In somealternative examples, the user can select to have the supply chemicalsautomatically ordered when the supply chemical level falls below thepredetermined level. If the user does not select to order the supplychemicals at process block 4110, a follow-up alert can be provided tothe user at process block 4112. The chemical levels can then continue tobe monitored at process block 4104. If the user chooses to order thesupply chemicals (or if the user has chosen to automatically orderreplacement supply chemicals when the supply chemical level falls belowthe predetermined values), the cloud based server 3808 can order thesupply chemical at process block 4114. In some embodiments, the user canprovide payment to the cloud based server 3808 that can be stored in theassociated user account. For example, the user can provide credit cardinfo, PayPal® account info, checking account information, etc. to thecloud based server 3808. This can allow for the cloud based server 3808to automatically order the supply chemicals. Alternatively, the cloudbased server 3808 can present the user with a prompt to enter paymentinfo. This can include entering payment information such as credit cardinformation, PayPal® information, etc. Further, the user can select topay using the user device 3812, such as with ApplePay or Google Wallet.

Automated Residential Heating Device Controllers

The following paragraphs are directed to the use of a wireless adapterdevice to provide for wireless access and/or control automatedresidential heating device controllers. Example automated residentialheating device controllers can include products such as the RaychemACS-30 Commercial Control System and Nuheat® heated floor controllers(Signature, Home, Harmony, element, and Solo) from Pentair. However,other automated residential heating device controllers with a suitablecommunication port can be used, such as thermostats, furnace controls,heating cable controllers, etc. Automated residential heating devicecontrollers can be used to monitor and control residential heatingdevices, such as heating cables, resistive heaters, floor heaters,de-icing devices, etc.

FIG. 42 illustrates an exemplary residential heating device controlsystem 4200. An automated residential heating device controller 4202, asdiscussed above, can be in communication with a wireless adapter 4204via communication line 4206. In one embodiment, the wireless adapter4204 can be a wireless adapter as discussed above. The wireless adapter4204 can communicate with a cloud based server 4208 via a wirelessgateway 4210 using a wireless connection 4216. In one embodiment, thewireless gateway 4210 communicates with the cloud based server via aninternet connection. In some embodiments, the wireless gateway 4210 canconnected to the Internet via a router and/or modem. The cloud basedserver 4208 can be in communication with one or more user devices 4212.Further, the automated residential heating device controller 4202 can becoupled to one or more heating devices 4214.

FIG. 43 illustrates a parameter update process 4300. At process block4302, the automated residential heating device controller 4202 canconnected to the cloud based server 4208 via the wireless adapter 4204.At process block 4304, the wireless adapter 4204 can monitor parametersassociated with the automated residential heating device controller4202. Examples of parameters for an automated residential heating devicecontroller 4202 can include heating modes (hot water maintenance, frostheave, floor heating, pipe freeze, fuel oil, greasy waste, roof and/orgutter de-icing; snow melting, temperature monitoring), temperature,current draw, ground fault, operational status, etc.

At process block 4306, the wireless adapter 4204 can upload theparameter values to the cloud based server 4208. At process block 4308,the cloud based server 4208 can determine if any parameter value haschanged. In an alternate embodiment, the wireless adapter 4204 caninternally store the parameter values and can determine if the parametervalues have changed prior to transmitting the parameter values to thecloud based server 4208. In one embodiment, tolerance windows can beselected to allow for some fluctuation in the parameter values thatwould not qualify as a change in the parameter value. Thus, in someexamples, the parameter values are not considered to have changed if theamount of change is within a tolerance window. In some embodiments, thetolerance window can be set by a user. Alternatively, the tolerancewindow can be predetermined in the automated residential heating devicecontroller 4202. If the parameter values have not changed, the wirelessadapter 4204 can continue to monitor the parameters at process block4304. If the parameters have changed, the cloud based server 4208 can beupdated to reflect the changed parameters at process block 4310. In someembodiments, the changed parameters can be highlighted such that when auser accesses the parameters on the cloud based server 4208, the usercan quickly determine which parameters have changed. In someembodiments, the cloud based server 4208 can push an alert message to auser device 4212 when one or more of the parameters change. In oneembodiment, the cloud based server 4208 can push an alert message to auser's internet connected device 4212 using methods discussed above. Thealert message can inform the user that the parameter has changed andcan, in some examples, display the changed parameter in the alertmessage.

FIG. 44 illustrates a monitoring and control process 4400 for anautomated residential heating device controller 4202. At process block4402, the automated residential heating device controller 4202 can beconnected to the cloud based server 4208 via the wireless adapter 4204.At process block 4404, the wireless adapter 4204 can monitor parametersassociated with the automated residential heating device controller4202. Parameters can include those discussed above. At process block4406, the wireless adapter 4204 can determine if any of the parametersexceed predetermined values. In one embodiment, the predetermined valuescan be set by the user; alternatively, the predetermined values can beset within the automated residential heating device controller 4202 atthe factory. In a further embodiment, the wireless adapter 4204 candetermine if any fault condition parameters have been generated by theautomated residential heating device controller 4202 at process block4406. If no parameters exceed the predetermined valued at process block4406, the process 4400 returns to process block 4404 and continues tomonitor parameters associated with the automated residential heatingdevice controller 4202. If a parameter is determined to exceed apredetermined value at process block 4406, the wireless adapter 4204 cantransmit data to the cloud based server 4208 indicating that one or moreparameters have exceeded a predetermined value at process block 4408.The cloud based server 4208 can then generate an alert message atprocess block 4410. The cloud based server 4208 can then push an alertmessage to a user's internet connected device 4212 using methodsdiscussed above. Examples of alerts that can be pushed to the userdevice 4212 can include over-current, over/under-voltage, ground fault,over-temp, under-temp, etc., at process block 4412.

At process block 4414, the wireless adapter 4204 can determine if theautomated residential heating device controller 4202 shut down anassociated heating device 4214. In one example, the heating device 4214can be shut down when certain parameters are exceeded, such as thosediscussed above. If the heating device 4214 was not shut down, a promptcan be sent to the user to allow the user to shut down the heatingdevice at process block 4416. In one embodiment a user can be presentedwith an option to shut down the heating device 4214 on the user device4212. In some embodiments, the prompt to shutdown the heating device4214 can be presented to the user selectively based on the parameterthat exceeded the predetermined value. Alternatively, the user can bepresented with the option to shutdown the heating device 4214 any timean alert message is sent to the user. If the user chooses not toshutdown the heating device 4214, the process 4400 can continue tomonitor the parameters of the automated residential heating devicecontroller 4202 at process block 4404. If the user chooses to shutdownthe heating device 4214, the cloud based server 4208 can instruct theautomated residential heating device controller 4202 to shutdown theheating device 4214 via the wireless adapter 4204 at process block 4418.

Returning to process block 4414, if the process 4400 determines that theheating device 4214 was shut down, a further alert message can beprovided to the user indicating that the heating device 4214 iscurrently not operating. At process block 4420, the process 4400 candetermine if a remote user restart has been initiated. If no remote userrestart has been initiated, the process 4400 ends at process block 4422.If a remote user restart has been initiated, the cloud based server 4208can instruct the automated residential heating device controller 4202 torestart the heating device 4214 via the wireless adapter 4204 at processblock 4424. The process 4400 can then return to monitoring theparameters of the automated residential heating device controller 4202at process block 4404.

In one embodiment, a user can be presented with an option to restart theheating device 4214 on the user device 4212. The user can be presentedwith an option to restart the heating device 4214 anytime the heatingdevice 4214 is shut down. Alternatively, the option to restart theheating device 4214 can be based on the parameter that caused theshutdown. For example, the option to restart the heating device 4214 maynot be available when the parameter that exceeded the predeterminedvalue indicates an electrical short or ground fault. In a furtherembodiment, the parameters associated with the automated residentialheating device controller 4202 can be continuously monitored, and theuser can be presented with an option to restart the heating device 4214when the parameter associated with the automated residential heatingdevice controller 4202 no longer exceeds the predetermined value. Forexample, if the heating device 4214 was shut down due to a parameterassociated with a temperature of the heating device 4214, the option torestart the heating device 4214 can be presented to the user when thetemperature falls below the predetermined value. In a furtherembodiment, the option to restart the heating device 4214 can beprovided on the user device 4212 when the automated residential heatingdevice controller 4202 has been shut down. When the user then attemptsto restart the heating device 4214, the wireless gateway 4204 can firstdetermine if a restart is possible based on the reason for the shutdown.If a restart is not possible, an alert can be pushed to the user device4212 indicating that a remote restart is not available. In someembodiments, an alert can be pushed to the user device 4212 explainingwhy a remote reset is not possible at the current time.

FIG. 45 illustrates a user requested parameter update process 4500. Atprocess block 4502, the automated residential heating device controller4202 can be connected to the cloud based server 4208 via the wirelessadapter 4204. At process block 4504, the wireless adapter 4204 canupload an initial set of parameter values associated with the automatedresidential heating device controller 4202 to the cloud based server4204. In some embodiments, all parameters associated with the automatedresidential heating device controller 4202 can be uploaded to the cloudbased server 4208 via the wireless adapter 4204. Alternatively, a selectsubset of the parameters associated with the automated residentialheating device controller 4202 can be uploaded to the cloud based server4208. At process block 4506, the parameters associated with theautomated residential heating device controller 4202 can be monitored.In some embodiments, the wireless gateway 4204 can monitor theparameters associated with the automated residential heating devicecontroller 4202. Alternatively, the cloud based server 4208 can monitorthe parameters associated with the automated residential heating devicecontroller 4202. Parameters can include those discussed above. Atprocess block 4508, the process 4500 can determine if a user hasrequested a parameter refresh. In one embodiment, the user can request aparameter refresh by performing a “refresh” operation on the user device4212. A “refresh” operation can include selecting a refresh button,performing an action, such as a gesture on the user device 4212 and/orrefreshing an internet browser. The refresh operation can provide amessage to the cloud based server 4208 via the user device 4212 that arefresh is requested. The cloud based server 4208 can then communicate arequest to the wireless adapter 4204 to provide updated parameters. Ifno user requested refresh is detected at process block 4508, theparameters associated with the automated residential heating devicecontroller 4202 continue to be monitored at process block 4506. If auser refresh request is provided, the wireless adapter 4204 can transmitupdated parameters to the cloud based server 4208 at process block 4510,which can then be viewable on the user device 4212.

FIG. 46 illustrates a service provider alert process 4600. At processblock 4602, the automated residential heating device controller 4202 canbe connected to the cloud based server 4208 via the wireless adapter4204. At process block 4604, parameters associated with the automatedresidential heating device controller 4202 can be monitored. In oneembodiment, the wireless adapter 4204 can monitor the parameters.Alternatively, the parameters can be monitored by the cloud based server4208. The monitored parameters can include the parameters discussedabove. At process block 4606, the process 4600 can determine if anonrecoverable fault condition has been detected. Examples ofnonrecoverable fault conditions can include ground faults, over-voltage,over-current, short-circuit, open circuit, etc. In one embodiment, theautomated residential heating device controller 4202 can transmit thefault condition to the cloud based server 4208 via the wireless adapter4204. If a nonrecoverable fault condition is not detected, theparameters associated with the automated residential heating devicecontroller 4202 can continue to be monitored at process block 4604.Where a nonrecoverable fault is detected, the wireless gateway 4204 cantransmit the fault data to the cloud based server 4208 at process block4608. The cloud based server 4208 can then push an alert message to auser device 4212 to inform the user of the nonrecoverable fault atprocess block 4610 via the wireless adapter 4204. In one embodiment, thealert message can inform a user that maintenance is required.

At process block 4612, the user device 4212 can provide the user with anoption to contact a service provider. In one embodiment, the user device4212 can receive a message from the cloud based server 4208 to providethe user with the option to contact a service provider. Alternatively,the user device 4212 can automatically provide the option to contact aservice provider when the user device 4212 receives the message from thecloud based server 4208 indicating the nonrecoverable fault hasoccurred. If the user selects not to contact a service provider atprocess block 4612, the process can end at process block 4614. If theuser does choose to contact a service provider, a connection can be madeto a maintenance server at process block 4616. In one embodiment, themaintenance server can be located in the cloud based server 4208.Alternatively, the maintenance server can be in a separate cloud basedserver. Further, the maintenance server can be the cloud based server4208. In one embodiment, the user device 4212 can establish a connectionwith the maintenance server directly. Alternatively, the user device4212 can transmit a message to the cloud based server 4208 indicatingthat the user has selected to contact the service provider. The cloudbased server 4208 can then access the maintenance server.

In one embodiment, the maintenance server can contain contactinformation for service providers authorized to provide maintenance tothe automated residential heating device controller 4202. Themaintenance server can have access to a user profile of the user and/orthe product registration data provided by the user, such as discussedabove. Alternatively, information from the user profile and/or productregistration can be provided to the maintenance server via the cloudbased server 4208. Using the information contained in the user profileand/or product registration data, the maintenance server can filter thepossible service providers based on product data (make, model,installation, years in service, etc.), as well as user data (geographiclocation, usual distributor, past maintenance, etc.). This can allow forthe proper service provider to be contacted, which can allow for moreefficient product repair.

In a further embodiment, parameters associated with the nonrecoverablefault can be analyzed in the cloud based server 4208. The cloud basedserver 4208 can analyze the parameters associated with the fault andprovide the analysis to the maintenance server. Based on the analysis,the maintenance server can create a list of materials needed to performthe maintenance. Examples of potential replacement parts can include,heaters, power supplies, thermostats, sensors, thermocouples,controllers, etc. Further, if there is sufficient data regarding theinstallation of the product, additional replacement parts can beautomatically generated. For example, certain repairs can require newfittings, such as mounting brackets, plugs, cold leads, etc. If acomplete bill of material (BOM) is available to the cloud based server4208 regarding the initial installation of the automated residentialheating device controller 4202, the cloud based server 4208 can analyzethe BOM to determine which additional parts may be needed. Additionally,in some embodiments the maintenance server can have access to stocklevels of replacement parts on hand for the service providers. Once theproper service provider is determined, the maintenance and/or cloudbased server 4208 server can evaluate the stock list of the relevantservice provider to determine if there is sufficient stock to performthe needed repair. If not, the maintenance and/or cloud based server4208 can place an order for the replacement parts needed to perform therepair. For example, the maintenance and/or cloud based server 4208 canorder the replacement parts from other service providers. Further, themaintenance and/or cloud based server 4208 can order the parts from adistributor or dealer. Finally, in some instances, the maintenanceand/or cloud based server 4208 can order the parts directly from themanufacturer. In some embodiment, the maintenance and/or cloud basedserver 4208 server can automatically order the replacement parts oncethe user chooses to contact a service provider. Alternatively, the cloudbased server 4208 can push a message to the user device 4212 requiringthe user to approve any orders. In some examples, the maintenance and/orcloud based server 4208 server can provide an actual or estimated costof the required replacement parts that can be provided to the user.Further, the maintenance server can wait until authorization is providedfrom the service provider before any replacement parts are issued.

At process block 4618, the service provider can be contacted. In oneembodiment, the maintenance and/or cloud based server 4208 can contactthe service provider. The maintenance and/or cloud based server 4208 cancontact the service provider in various ways. In one example, anelectronic message can be transmitted to the service provider regardingthe maintenance issue. Examples of electronic messages can include textmessages (SMS, MMS, etc.), e-mail, instant message, etc. Further, themaintenance and/or cloud based server 4208 can contact the serviceprovider by using an automated voice message. The messages provided tothe service provider can include information relating to the contactinformation and address of the user, the nature of the problem, thefault and associated parameters, historical data (previous serviceperformed, faults received over time, etc), and/or the list of expectedreplacement parts. Further, in some embodiments, the user can bepresented with a questionnaire when the user chooses to contact theservice provider. The questionnaire can allow the user to select besttimes and methods for contacting the user and best times for the serviceprovider to schedule the appointment. In further embodiments, themaintenance and/or cloud based server 4208 can have access to ascheduling/work order system of the service provider and can schedule anappointment automatically in the system.

FIG. 47 illustrates a preventative maintenance process 4700. At processblock 4702, the automated residential heating device controller 4202 canconnected to the cloud based server 4208 at process block 4702. Atprocess block 4704, parameters associated with the automated residentialheating device controller 4202 can be monitored. In one embodiment, theautomated residential heating device controller 4202 can monitor theparameters, which can then be transmitted to the cloud based server 4208via the wireless adapter 4204. Alternatively, the wireless adapter 4204can monitor the parameters. Parameters can include those listed above,as well as fault conditions, including ground faults, over-voltagefaults, over-current faults, short circuit faults, open-circuit faults,or other relevant faults. At process block 4706, it can be determined ifany of the parameters exceed predetermined preventative maintenancevalues. In one embodiment, the predetermined preventative maintenancevalues can be set by the user; alternatively, the predetermined valuescan be set within the automated residential heating device controller4202 at the factory. In a further embodiment, the wireless adapter 4204can determine if any fault condition parameters have been generated bythe automated residential heating device controller 4202 at processblock 4706 that would be related to the need for preventativemaintenance, such as those discussed above. If no parameters exceed thepredetermined preventative maintenance values at process block 4706, theprocess 4700 can return to process block 4704 and continue to monitorparameters associated with the automated residential heating devicecontroller 4202. If a parameter is determined to exceed a predeterminedpreventative maintenance value at process block 4706, the wirelessadapter 4204 can transmit data to the cloud based server 4208 indicatingthat one or more parameters have exceeded the predetermined preventativemaintenance values at process block 4708. The cloud based server 4208can then generate and push an alert message to the user device 4212 atprocess block 4710. In one embodiment, the cloud based server 4208 canpush an alert message to a user's internet connected device 4212 usingmethods discussed above. In one embodiment, the alert message can informthe user that preventative maintenance is required for the automatedresidential heating device controller 4202.

At process block 4712, the user can be presented with an option tocontact a service provider. In one embodiment, the user can be presentedwith the option to contact the service provider via the user device4212. In a further embodiment, the user device 4212 can receive amessage from the cloud based server 4208 to provide the user with theoption to contact a service provider. Alternatively, the user device4212 can automatically provide the option to contact a service providerwhen the user device 4212 receives the message from the cloud basedserver 4208, indicating one or more of the parameters have exceeded thepredetermined preventative maintenance level(s). If the user chooses tonot contact a service provider at process block 4712, the process canend at process block 4714. If the user does choose to contact a serviceprovider, a connection can be made to a maintenance server at processblock 4716. In one embodiment, the maintenance server can be located inthe cloud based server 4208, as discussed above. Alternatively, themaintenance server can be in a separate cloud based server. Further, themaintenance server can be the cloud based server 4208. In oneembodiment, the user device 4212 can establish a connection with themaintenance server directly. Alternatively, the user device 4212 cantransmit a message to the cloud based server directly. Alternatively,the user device 4212 can transmit a message to the cloud based server4208 indicating that the user has selected to contact the serviceprovider. The cloud based server 4208 can then access the maintenanceserver to contact the service provider.

At process block 4718, the service provider can be contacted. In oneembodiment, the maintenance and/or cloud based server 4208 can contactthe service provider. The maintenance and/or cloud based server 4208 cancontact the service provider in various ways. In one example, anelectronic message can be transmitted to the service provider regardingthe maintenance issue. Examples of electronic messages can include textmessages (SMS, MMS, etc.), e-mail, instant message, etc. Further, themaintenance and/or cloud based server 4208 can contact the serviceprovider by using an automated voice message. The messages provided tothe service provider can include information relating to the contactinformation and address of the user, the nature of the problem, thefault and associated parameters, historical data (previous serviceperformed, faults received over time, etc), and/or the list of expectedreplacement parts. Further, in some embodiments, the user can bepresented with a questionnaire when the user chooses to contact theservice provider. The questionnaire can allow the user to select besttimes and methods for contacting the user and best times for the serviceprovider to schedule the appointment. In further embodiments, themaintenance and/or cloud based server 4208 can have access to ascheduling/work order system of the service provider, and can schedulean appointment automatically in the system.

At process block 4720, the maintenance and/or cloud based server 4208can analyze the parameters exceeded the predetermined preventativemaintenance values to determine what, if any, replacement components maybe required. Based on the analysis, the maintenance server and/or cloudbased server 4208 can create a list of materials needed to perform thepreventative maintenance. Examples of potential replacement parts caninclude terminal blocks, control boards, thermocouples, heating cables,resistive heaters, plugs, controllers, power supplies, etc. Further, ifthere is sufficient data regarding the installation of the product,additional replacement parts can be automatically generated. Forexample, certain repairs can require new fittings, such as mountingbrackets, plugs, etc. If a complete bill of material (BOM) is availableto the cloud based server 4208 regarding the initial installation of theautomated residential heating device control system 4200, the cloudbased server 4208 can analyze the BOM to determine which additionalparts may be needed.

If no replacement parts are needed, the process 4700 can end at processblock 4722. However, if the analysis indicates that replacement partswill be needed, the maintenance and/or cloud based server 4208 can orderthe replacement parts at process block 4724. In some embodiments themaintenance server can have access to stock levels of replacement partson hand for the service providers. Once the proper service provider isdetermined, the maintenance server can evaluate the stock list of therelevant service provider to determine if there is sufficient stock toperform the needed repair. If not, the maintenance server can place anorder for the replacement parts needed to perform the repair. Forexample, the maintenance server can order the replacement parts fromother service providers. Further, the maintenance server can order theparts from a distributor or dealer. Finally, in some instances, themaintenance server can order the parts directly from the manufacturer.In some embodiment, the maintenance server can automatically order thereplacement parts once the user chooses to contact a service provider.Alternatively, the cloud based server 4208 can push a message to theuser device 4212 requiring the user to approve any orders. In someexamples, the maintenance server can provide an actual or estimated costof the required replacement parts that can be provided to the user.Further, the maintenance and/or cloud based server 4208 can wait untilauthorization is provided from the service provider before anyreplacement parts are ordered.

The above systems can all collect and transmit data to a cloud basedserver for later analysis. In some instances, this data can be used bythird parties for analysis. For example, municipal, state or federalagencies and departments (e.g., health departments, public worksdepartments, the department of natural resources, etc.) can be sent thedata for further analysis. In some embodiments, the data can beanonymized to scrub individual user information from the data. In someinstances, the data can be organized geographically, regionally, orbased on specific demographics within a certain area (e.g., residentialuser with pools and those without.) However, multiple methods oforganizing the data can be used. In some embodiments, a report can besent to the third party on a periodic basis, for example, daily, weekly,quarterly, etc. An example report can be commercial pool reportsregarding various associated parameters (e.g., water usage, waterquality, chemical levels, etc.). Further, utilities and utilityproviders can have access to the data to understand usage/consumption.In some examples, component level consumption can be provided to theutility. For example, a pool pump energy usage can be provided to autility. In some instances, the utility can use the information tobetter optimize operations. In further embodiments, the data can provideredundant metering validation for the municipalities and or utilities.

Other examples of providing data to third parties can include providingenvironmental data to agencies such as the NOAA to provide localizedambient conditions. Additionally, the data can be sent to certificationagencies such as UL, CSA, CER, NSF, etc. This data can be used by thecertification agencies to validate their data related to products and/orsystems. The data can further be used as diagnostic data for productsuppliers. Additionally, the data can be used by original equipmentmanufacturers (OEM) for market research and/or product penetrationpurposes.

In some embodiments, batch data can be uploaded to a cloud based serverfrom various connected devices. For example, the data can be pushedperiodically, such as every 15 minutes, once per hour, once per day,etc. Similarly, batch data can be transmitted from the cloud basedserver to another server for further analysis, such as a third partyserver. This data can also be pushed periodically. In some instances, aparticular event can cause the real time data to be pushed to a serveror servers. For example, faults, alarms, component failures, etc., canall require the data to be immediately pushed to a cloud based server.

In another embodiment, product roadmaps can be developed based on thecollected data. For example, on demand response and/or Energy StarConnected Functionality can be determined. Further, product roadmaps canbe developed for single and multi-speed pumps, heaters, heat pumps, andlights, as well as all other components in the system. Further, roadmapsfor products such as IntelliChem II and IntelliLevel from Pentair can bedeveloped.

In addition to the features listed above, the described data analysiscan be used for additional features, such as determining preventativemaintenance on piston wear in motors, monitoring individual andaggregate component level trending patterns, reviewing collected datafor diagnostic purposes, remote troubleshooting, and confirmation ofconfiguration settings set during installation.

In other embodiments, the above disclosed information can be used withwater purification systems, such as residential water purificationsystems. Similar to above, the water purification systems can uploadparameters to a cloud based server, such as those discussed above.Example parameters can include motor data, such as current, voltage,speed, etc. Other parameters can include monitoring material levels,such as salt.

The data uploaded by the water purification systems can allow forvarious predictive and analytic data to be provided to a user or otherswith access. For example, by monitoring the salt levels, regular andproactive maintenance (i.e., maintenance of salt levels) can bedetermined. For example, and similar to above, the cloud based servercan determine that a salt level is low, or soon will be low, and orderreplacement salt to ensure constant water purification is possible. Thispredictive analysis can help prevent downtime and ensure constantoperation of the water purification system. Further, the motor currentand/or other associated parameters can be analyzed to allow for a lifeexpectancy of the motor to be generated. The prognosticated lifeexpectancy of the motor can be used to provide predictive maintenanceschedules, which can be used to ensure components are available whentheir need is expected. Additionally, water usage trending can beanalyzed. Further, due to the fact that data can be taken and analyzedover a large period of time, seasonal usage trends can be developed,which can further aid in predictive maintenance of the purificationsystem. Additionally, regeneration cycle patterns can be generated.Finally, in some examples, the water usage can be correlated with thenumber of tanks on commercial system for sizing validation. Further,additional data, such as the Total Dissolved Solids (TDS) in a watersample can be provided to the cloud based server as well for analysis.

In other examples, predictive data analysis can include performingprediction analysis on data to determine the likelihood of flooding in aresidential home, such as in a basement. Consumer data and historicalweather patterns can be aggregated and correlated to aid in generatingthe predictive analysis. In some examples, weather data, geographicdata, GPS data, and component performance data can be correlated togenerate a trend analysis. The trend analysis can be accessed by a userto plan for potential flooding. Further, the predictive flood analysiscan be used to provide marketing and sales material based on regions andflood likelihoods.

In some embodiments, the aggregated data can be used to generate apreventative maintenance plan. By using the aggregated data,preventative maintenance programs can be put into place to reducedown-time. Further, by using data and data analysis to generatepreventative maintenance schedules, fewer service centers are needed dueto the reduction in emergency repairs. Further, predictive maintenanceand failure data can be integrated into a distributor's or user'sEnterprise Resource Planning (ERP) software. This can reduce downtime byensuring that long-lead time parts and components are orderedsufficiently in advance to ensure availability based on expectedfailures. Further, inventory can be reduced by only stocking those partsexpected to be used within a short time frame after receipt. In afurther embodiment, nonconnected product operation can be inferredthrough collected sensor data. For example, monitoring water levelcycles can provide information relating to operation of the pumpingsystem.

Moreover, predictive and preventative maintenance programs as describedabove can be used to generate service fee models for a commercial and/orresidential market. For example, a flat fee arrangement or yearlysubscription program can be implemented that is based on the availableanalytic data to ensure maintenance is provided only when needed toprovide a reduced cost program for a customer while ensuring anefficient service plan by the service provider. In certain residentialmarkets, an upfront cost can be added to the purchase to coveradditional service over a period of time. Finally, an extended warrantyprogram can be developed based on the analytic data. For example,extended warranties can be based on known product usage, as well asaggregated predictive product life models.

Furthermore, the analytic data described above can provide increasedenergy efficiency based on performance optimization, component levelprognostics and diagnostics, early warning alerts for flood prevention,improved warranties, confirmation of proper component installation, andfield level performance data. Additionally, the analytic data can beprovided to third party users for further analysis. For example,insurance companies can use the aggregated information for floodanalysis. Further, utility providers and regulatory agencies can beprovided the information for analysis on usages. For example,agricultural power and water usage trends. Finally, supplier bases canbe provided the information for further analysis of failure modes.

Further embodiments can include sensors in sensitive areas, such as sumppits and/or crocks in residential or commercial applications. In someapplications, a radon sensor can be in communication with a cloud basedserver using a wireless adapter, as described above. The radon sensorcan detect a radon level in or around a sump pit and provide an alert toa user, via the cloud based server, when the radon level exceeds apre-defined level. Further, water level sensors can further be incommunication with a cloud based server via a wireless adapter forproviding alerts to a user when a water level rises above, or fallsbelow, a pre-defined level.

It will be appreciated by those skilled in the art that while theinvention has been described above in connection with particularembodiments and examples, the invention is not necessarily so limited,and that numerous other embodiments, examples, uses, modifications anddepartures from the embodiments, examples and uses are intended to beencompassed by the claims attached hereto. The entire disclosure of eachpatent and publication cited herein is incorporated by reference, as ifeach such patent or publication were individually incorporated byreference herein.

Various features and advantages of the invention are set forth in thefollowing claims.

1. A method of remotely monitoring a pump for a pool or spa, the pumpbeing coupled to a motor, the method comprising: assigning an internetprotocol address to the pump; connecting a wireless adapter to acontroller of the pump; establishing a wireless connection between thewireless adapter and a cloud based server via a wireless gateway;uploading a geographic location for the pump to the cloud based server;transmitting the geographic location from the cloud based server to amanufacturer database; establishing communication between the cloudbased server and a remote user device; uploading a parameter from thecontroller of the pump to the cloud based server; providing for remotemonitoring of the parameter from the remote user device over thewireless connection; determining whether the parameter has exceeded apredetermined value; sending a first alert message to the remote userdevice when the parameter has exceeded the predetermined value;accessing the manufacturer database to determine the geographic locationof the pump; and sending a second alert message to a device manufacturerthrough the wireless adapter and the cloud based server that the pumpmay need service at the geographic location.
 2. The method of claim 1wherein sending the first alert message includes providing to the remoteuser device an option to contact a service provider.
 3. The method ofclaim 1 wherein the second alert message includes at least one ofinstallation information, distributor information, and warrantyinformation.
 4. The method of claim 1 wherein the second alert messageincludes at least one of a list of residential devices associated with auser account, maintenance information, a device make, a model number, aserial number, installation date, years in service, and installerinformation.
 5. The method of claim 1 and further comprising sending athird alert message to service personnel to schedule a service call atthe geographic location.
 6. The method of claim 5 wherein the thirdalert message includes at least one of user contact information, useraddress, nature of problem, fault parameters, previous serviceperformed, faults received over time, and expected replacement parts. 7.The method of claim 1 and further comprising automatically scheduling anappointment in a work order system of a service provider.
 8. The methodof claim 1 wherein the parameter indicates a nonrecoverable faultcondition.
 9. The method of claim 8 wherein the nonrecoverable faultcondition is at least one of a ground fault, over-voltage, over-current,short circuit, no motor start, loss of communication, and loss of prime.10. The method of claim 1 and further comprising accessing a maintenanceserver to obtain at least one of a user profile and product registrationdata.
 11. The method of claim 10 and further comprising filteringpossible service providers based on at least one of product make,product model, installation, years in service, geographic location,distributor, and past maintenance.
 12. The method of claim 1 and furthercomprising analyzing the parameter associated with a fault condition tocreate a list of at least one of materials and replacement parts neededto perform maintenance.
 13. The method of claim 12 and furthercomprising providing to the cloud based server a bill of material formaintenance.
 14. The method of claim 13 and further comprisingevaluating a stock list of replacement parts and automatically placingan order for replacement parts.
 15. The method of claim 14 and furthercomprising pushing a third alert message to the remote user devicerequiring a user to approve ordering replacement parts.
 16. The methodof claim 1 wherein the predetermined value is a predeterminedpreventative maintenance value.
 17. The method of claim 1 wherein theparameter includes at least one of a pump address, pool volume, a watertemperature, a flow rate unit, a time unit, a temperature unit, amaximum priming flow rate, a maximum priming time, a clean filterpressure, turnovers per day, cycles per day, a set time, a contrastlevel, an activation set flow rate, a set start time, a set stop time, abackwash flow rate, a backwash duration, a rinse duration, a vacuum flowrate, and a vacuum duration.
 18. The method of claim 1 wherein theparameter includes at least one of a run time, a date, a proportionalgain, an integration time, a derivation time, a derivation limit, aboost differential, a boost delay, a password, a password time out, aninternal setpoint, a motor power consumption, a motor phase current, asupply voltage, an external setpoint, a motor phase, a connection type,a motor type, a service factor, a speed, a minimum frequency, a maximumfrequency, a maximum sensor value, a pipe break detection value, anexcessive runtime detection value, an excessive run time, an automaticrestart delay, a number of resets, a detection time, a pressuresensitivity value, a pool fill time, a digital input, a relay output, anover pressure value, a ground detection value, a factory reset, asoftware version, a software address, and a software update.
 19. Themethod of claim 1 and further comprising determining if the parameterhas changed beyond a tolerance window.
 20. The method of claim 1 whereinat least one of the first alert message and the second alert messageincludes at least one of over-current, over-voltage, under-voltage,cannot start motor, dry run, ground fault, system not grounded, opentransducer, shorted transducer, over-temperature, excessive runtime,filter clog, internal fault, hardware fault, external fault, low amps,jam, over pressure, clogged impeller, lead in suction line, loss ofprime, and cavitation.
 21. The method of claim 1 and further comprisingsetting the predetermined value using the remote user device.
 22. Themethod of claim 1 and further comprising setting the predetermined valueinherently within the controller.
 23. A method of remotely monitoring apump for a pool or spa, the pump being coupled to a motor, the methodcomprising: assigning an internet protocol address to the pump;connecting a wireless adapter to a controller of the pump; establishinga wireless connection between the wireless adapter and a cloud basedserver via a wireless gateway; uploading a geographic location for thepump to the cloud based server; transmitting the geographic locationfrom the cloud based server to a manufacturer database; establishingcommunication between the cloud based server and a remote user device;uploading a parameter from the controller of the pump to the cloud basedserver; providing for remote monitoring of the parameter from the remoteuser device over the wireless connection; accessing the manufacturerdatabase to determine the geographic location of the pump; andtransmitting a pool report for the geographic location to the remoteuser device, the pool report including at least one of water usage,water quality, chemical levels, and energy usage.
 24. The method ofclaim 23 wherein the pool report includes energy usage for a utilitycompany.
 25. The method of claim 24 and further comprising providingredundant metering validation for the utility company.
 26. The method ofclaim 24 and further comprising generating a demand response productroadmap for the geographic location.
 27. The method of claim 24 andfurther comprising correlating the geographic location to weather dataand generating a predictive analysis.